Support » Plugin: Advanced Ads – Ad Manager & AdSense » Footer sticky image ads not responsive

  • Resolved Fanaticweb

    (@fanaticweb)


    Hello Thomas ,

    I have the issue to this thread although I am using an external image through manual HTML code.

    Advanced Ads Pro: 2.4.1
    Advanced Ads – Responsive Ads: 1.8.8
    Advanced Ads – Sticky Ads: 1.7.9

    Not sure if it’s because the AdvancedAds Pro plugins versions are outdated (Licenses expired) but the issue is that the image banner (728×90) will not rescale upon resizing windows or on mobile devices, so it looks cut off in those case scenarios, other placements such as in the Widgets are not adjusting size wise either, this has not happened before even on a not so responsive theme, yet now I’m using a fully responsive theme and this issue is taking place.

    Troublehsooting:
    Responsive Image Ads: Turned On and Off = no change
    Reload ads on resize: Turned On and Off = no change
    Fallback width: I set it to 728 instead of the default 768, to no avail

    I tried adding p and di alignments to no avail

    <p align="center">
    <a href="https://www.domain.com/" target="_self" rel="noopener"><img src="https://www.external-domain.com/images/image-name.jpg" /></a></p>
    
    <div align="center">
    <a href="https://www.domain.com/" target="_self" rel="noopener"><img src="https://www.external-domain.com/images/image-name.jpg" /></a></div>

    I noticed in Developer tools that a “left” alignment is created and adjusts depending on the window size, why not just create margin alignments and set them to 0 if you’re looking to center an image no matter the position?
    element.style {
    position: fixed;
    bottom: 0px;
    z-index: 10000;
    width: 728px;
    left: 353px;
    display: block;
    }

    Furthermore, Widget image banners using manual code are not aligning to the center within the widget yet the text label is (Advertisement), so I tried adding the following to the banner codes:

    Both case scenarios failed to align the image in the widget.

    I would appreciate your feedback

    • This topic was modified 8 months, 2 weeks ago by Fanaticweb.
    • This topic was modified 8 months, 2 weeks ago by Fanaticweb. Reason: Justified the code
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support schmidt25

    (@schmidt25)

    Hi fanaticweb,

    Thanks for reaching out.

    It looks like this question is referring to a premium add-on. The forums on wordpress.org are only for the plugins that are also hosted here. If you need help with any premium extensions of Advanced Ads, I want kindly ask you to reach out to our support.

    Thanks for understanding, and we hopefully meet there.

    Best regards,
    Joachim

    Thread Starter Fanaticweb

    (@fanaticweb)

    Thank you Joachim, but my license expired and therefore I cannot submit a ticket through your support system.

    • This reply was modified 8 months, 2 weeks ago by Fanaticweb.
    Thread Starter Fanaticweb

    (@fanaticweb)

    UPDATE:

    Additional troubleshooting done:

    Banners are responsive only When uploading the image through the Media folders of WP, which also addressed the centering issue within the widget when using the Layout/Output settings, BUT, we loose the ALT and TITLE assignment of that image despite entering it in the native Media file

    Conclusion:
    1. Images must be uploaded within the WP media files otherwise they are not responsive
    2. ALT/Title are stripped and not taken in consideration when not using custom code.

    Has there been fixes in the latest release of AdvancedAds that allow custom coded image banners to be responsive?

    • This reply was modified 8 months, 2 weeks ago by Fanaticweb.
    Thread Starter Fanaticweb

    (@fanaticweb)

    Update 2:
    Uploaded the Footer image for the sticky banner, helas, the image does not respond to window resizing nor on mobile devices, meanwhile, what worked was the display condition (If Browser > 730 px = show banner) banner is 728×90, but that’s not a solution to responsiveness…

    Plugin Support schmidt25

    (@schmidt25)

    Hi fanaticweb,

    Thanks for your updates.

    As mentioned, the forums on wordpress.org are only for plugins hosted here, not for any paid add-ons.

    I can understand your problem that you cannot reach out to our pro support without an active license, but we only provide this service for users who pay for their license.

    If you renew your license, we will help you find a custom CSS rule to resolve the problem with your sticky footer ad’s responsive behavior. But not the issue with the alt and title tags of ads using the image ad type, since users usually want to avoid this behavior and don’t want to have those tags on their banners.

    Best regards,
    Joachim

    Thread Starter Fanaticweb

    (@fanaticweb)

    Thank you Joachim, I will advise the client to purchase a renewal given the issues we’re having, as for the ALT/Title tags, not sure why this would be omitted considering WP natively encourages at least a description of the images, this is an SEO matter, it should be provided as an option at least, otherwise can you fix the Manual code entries of the Ads to be responsive? The Alt/Title tags do work for those types of ads.

    Furthermore, I noticed an overlapping of layers with the Widget sliding ads, will include this in the ticket submission.

    • This reply was modified 8 months, 2 weeks ago by Fanaticweb.
    Plugin Support schmidt25

    (@schmidt25)

    Hi fanaticweb,

    Thanks for your reply.

    I just tested it by myself, and the alt tag of my image ad that comes from the media library is correctly integrated into the source code when I include the image ad via placement in a sticky position, as well as when I embed this image directly from the library into the post.

    Best regards,
    Joachim

    Thread Starter Fanaticweb

    (@fanaticweb)

    Hi Joachim, I appreciate your time and followup, I also confirm the alt/title are integrated in the source code, my concern was coming from the front end on a desktop whereas when we hover over the image, we don’t get the “info bubble of the title” whicd led me to believe it wasn’t integrated.

    Nevertheless, I advised my client that it would be best to go ahead and renew the license and work with the latest version, we had bought the AdvancedAds All Access in 2019 and only recently I have deployed in on the client’s site, thank you again for your continous support.

Viewing 8 replies - 1 through 8 (of 8 total)
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