Support » Theme: Astra » Footer problem, ASTRA theme.

  • anton341

    (@anton341)


    Hello, I am creating a website with a template Custom Printing,
    free ASTRA theme.
    The footer in the template cannot be edited or deleted.
    When adding a new footer it is displayed below.
    Widgets in the widget area 1 2 3 4 are missing.
    How to remove footer in a template or make it editable?

    • This topic was modified 1 year ago by anton341.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 30 total)
  • Hi @thegeneralissimomedia,

    What if you go to the Icon List widget you would like the icons to show up then pick any icon you would like to use? Please refer to this screenshot. Here is the doc that will show you more about that.

    I hope it will help.

    Kind regards,
    Herman 🙂

    Hi @thegeneralissimomedia,

    What if you go to the Icon List widget you would like the icons to show up then pick any icon you would like to use? Please refer to this screenshot. And here is the doc that will show you more about that.

    I hope it will help.

    Kind regards,
    Herman 🙂

    Taofeeq AZEEZ

    (@thegeneralissimomedia)

    Yeah @brainstormteam

    I already did exactly all what you mentioned here…

    Yet, I don’t know what’s wrong.

    I think the issue is common with the new free Astra starter demo sites recently published, because I got the same case for two different websites I’m currently editing.

    You might want to check from your end too, or you can request that I send you screenshots or URLs to see for yourself.

    Regards.
    Taofeeq AZEEZ

    Hi @thegeneralissimomedia,

    You were right, this is happening on some of our Starter Templates. I have reported this to our concerned team and they will check it and fix the issue soon. I am sorry for the inconvenience you may have because of this.

    As a workaround, you can manually add the Icon List widget and style it like the one you got from the Starter Template. It works for me and shall work for you too.

    I hope that will help.

    Kind regards,
    Herman 🙂

    Taofeeq AZEEZ

    (@thegeneralissimomedia)

    Thanks for the acknowledgement, @brainstormteam

    I hope that gets rectified soon.

    I tried using the Icon List widget to manually design it, but the outcome isn’t as beautiful and appealing as the default Astra footer widget.

    I had to go back to use the Astra footer widget with that minor deficiency, but for its beauty and visual appeals.

    I hope that minor error is rectified soon.

    Thanks for your responses.

    Regards.
    Taofeeq AZEEZ

    Thank you for your understanding @thegeneralissimomedia,

    Yes, our concerned team is working on it now. You might consider reaching out to us through our Support Portal if you need further assistance on this.

    Kind regards,
    Herman 🙂

    Taofeeq AZEEZ

    (@thegeneralissimomedia)

    Yup, @brainstormteam .

    You’re most welcome anytime.

    I’m awaiting the rectification of that issue.

    And if there’s any other thing, I’ll definitely get in touch.

    Thanks once again.

    Regards.
    Taofeeq AZEEZ

    Hi @brainstormteam

    I was having the same issue with the footer widgets and I found out that it’s the ad blocker that is giving a display none to the class .footer-adv.

    Hope you guys can solve this in a near future.

    Best regards
    Macosi

    Hi @macosi,

    What was your issue actually? Was it the default Astra Footer section or Footer section created using the Header Footer Elementor plugin?

    Could you please let us know more details about your issue? And also regarding the ad blocker part you mentioned. I am not sure if I understand it correctly.

    Kind regards,
    Herman 🙂

    Hi @brainstormteam,

    So, I was simply using the customizer to add some widgets to the footer (aka footer widget area) and they simple don’t appeared.

    I digged out whith chrome dev tools and have see that the adblocker extension I’m using, is hidding the footer widget area, cause it have a .footer-adv class. (.footer-adv{ display:none;})

    I was not using the Header Footer Elementor plugin.

    Best regards
    Macosi

    • This reply was modified 2 months, 3 weeks ago by macosi.
    • This reply was modified 2 months, 3 weeks ago by macosi.
    • This reply was modified 2 months, 3 weeks ago by macosi.

    Hi @macosi,

    Do you have any site URL we can check?
    
    Kind regards,
    Herman 🙂

    Bro, Deepak, I HAVE BEEN SUFFERING FOR DAYS AND YOU HELPED ME. I MADE AN ACCOUNT TO TELL YOU THANK YOU SO MUCH

    Hi @deepaksfan ,

    I am glad that I was able to help you. Also, I am so happy to see the kind gesture you made to show your happiness.

    Do let us know whenever you need any help. We would be more than happy to assist you.

    Have a great day!

    Regards,
    Deepak

    really helpful. thank you!

    cluain404

    (@cluain404)

    Hi,
    I had a similar problem, I’m doing a site for a person who doesn’t want any social icon links on the site, when I viewed the site in Firefox, there was no Social Icons in the Footer but when I viewed in Chrome there were three Social Icons appearing in footer.

    After hours of searching around I stumbled on the solution. I saw someone mention Ad Blocking software.

    Basically what happened was my Adblocker (Adblock Plus) was blocking the icons in Firefox not only that but in the editor window in Elementor too. it didn’t show the icons at all.
    Once I unblocked Firefox they appeared in Elementor and I was able to remove them.

    Hope this might help someone else struggling with this.

    Cheers

Viewing 15 replies - 16 through 30 (of 30 total)
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