Footer Not Visible In Customize

  • troyaweasson82

    (@troyaweasson82)


    2 years, 6 months ago

    Hello,

    While following the instruction from an online tutorial which involved using EHF, i deleted the existing footer I had in the Customize section. This was done simply by deleting all the widgets in the Customize > Footer Builder section.

    However, upon finding that the prescribed EHF template wouldn’t work, I realised my mistake (deleting the original Astra footer first) and wish for the original Astra footer to return.

    However, when I go to the Customize > Footer Builder section the footer area remains totally blank, even when I move around the footer widgets.

    How on earth can I reinstate the Astra footer, or return the one I foolishly deleted?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Herman Asrori (BSF)

    (@bsfherman)

    2 years, 6 months ago

    Hi @troyaweasson82,

    When we don’t have any elements on the Footer, either Above, Primary, or Below Footer, then the Footer will not show up. However, once we add an element the Footer should show up.

    Would you please provide us with a screen-captured video demonstrating how the issue occurs? That will help us much better to understand the issue and investigate it, hence we can provide an accurate response.

    Looking forward to hearing from you.

    Kind regards,
    Herman 🙂

    Thread Starter troyaweasson82

    (@troyaweasson82)

    2 years, 6 months ago

    Thanks for your response. The problem was resolved.

    I cannot remember exactly, but if I recall it turned out that the problem was created due to my selecting an Elementor ‘canvas’ option while attempting to use the aforementioned EHF template. Deselecting this was the answer.

    Herman Asrori (BSF)

    (@bsfherman)

    2 years, 6 months ago

    Good to know that the problem was resolved, @troyaweasson82.

    Please mark the thread as Resolved and do let us know if there’s anything else we can help you with.

    Have a nice day and stay safe!

    Kind regards,
    Herman 🙂`

Viewing 3 replies - 1 through 3 (of 3 total)
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