Support » Theme: Customizr » Footer Global Settings – Sticky not working?

  • Frankzappafication


    In the Footer Global Settings, I’ve selected the “Stick the footer to the bottom of the page” however no page shows the footer stuck to the bottom of the screen. Help appreciated

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  • Theme Author Nicolas


    Thank you for reporting the problem.
    I could not reproduce the problem when enabling the option on a website using the latest version of Customizr and no plugins activated.
    If may be an issue specific to your website. Here is a possible workflow for troubleshooting this issue :

    1. Use the latest software versions : make sure WordPress, your theme and plugins are all updated to their latest versions.
    2. In your WordPress admin, go to settings > general and verify that your WordPress Address (URL) and Site Address (URL) are identical. The website will not run properly if the urls are different.
    3. Cache plugin : if you use a server cache or cache plugin, clear it’s cache content and disable caching via it’s settings.
    4. Browser :
    • Check for plugin conflict : Install the WP official Health check plugin. Activate the troubleshooting mode. Then deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    • Child theme : activate the parent theme if you use a child theme
    • Theme problem : try to activate a WordPress default theme ( Twenty … )
    • Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.
    • To log possible code errors on your website, enable WP_DEBUG mode and log the output of the debug.log to a file that you can share on or ( to get a debug log file you need to set define( 'WP_DEBUG', true ); and define( 'WP_DEBUG_LOG', true ); in your wp_config.php file.

      If relevant it also helps if you include screenshot(s) of the issue.
      (Tip : You can use an online screenshot sharing tool like to include a link to screenshot.)`

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