FooGallery Images do not open in Foobox but on own page

Resolved aurian
(@aurian)

3 years, 5 months ago
I have installed FooGallery & foobox plugins. Images open up on new a page of their own in original size.

I have:
– set lightbox of the gallery to foobox
– images show in full size
– no other lightbox installed

I do not know what to do. In an other homepage of mine everything works fine :-(. I have enabled debug for you, and will be very happy, if you could help.

[ redundant link removed ]
- This topic was modified 3 years, 5 months ago by Jan Dembowski.
The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support elviiso
(@elviiso)

3 years, 5 months ago

Hi @aurian

First, thanks for enabling Debugging mode. Looking at the logs, I can see that “Lightbox” is set to “None” as you can see from this image: https://prnt.sc/Fv-ImiD6q8w1

Kindly have another look at the gallery configurations of that particular gallery and ensure that “Lightbox” is set to “FooBox” as shown in this image: https://prnt.sc/vXaft48DoaU-

Kind regards,
Elvis.

Thread Starter aurian
(@aurian)

3 years, 5 months ago

I am sorry, but I have three galleries on this website

/baeder/, /kuechen/, /innenausbau/

same problem with each gallery. You are right, /baeder/ was not set to foobox, but ist now. And ist does not work neither.

The other two were already set right. But it does not work.

I’d like to send a screenshot to you, but I do not know, if this works

Thread Starter aurian
(@aurian)

3 years, 5 months ago

@elviiso

Thank you for your reply so far. Is there any possibility to set masonry_lightox to foobox manually? As you can see in these screenshot, the galleries are set to foobox.

http://temp.maus-raumdesign.com/wp-content/themes/MarkusMaus/img/screenshot_foobox.png

http://temp.maus-raumdesign.com/wp-content/themes/MarkusMaus/img/screenshot_code.png

Plugin Support elviiso
(@elviiso)

3 years, 5 months ago

Hi @aurian

To investigate this further, I will need to login to your admin panel. Kindly get in touch with me via elvis at fooplugins dot com and send me your site’s WP admin login details.

This guide details the best way to safely and securely create and send me credentials: https://fooplugins.com/documentation/general/general-troubleshooting/temporary-access-without-passwords/

Thanks in advance for doing so, and hoping to hear from you soon.

Kind regards,
Elvis.

Plugin Support elviiso
(@elviiso)

3 years, 5 months ago

Hi @aurian

Thanks for getting in touch with me with the credentials. I did get back to you with a possible solution 5 days ago and you never got back to me with an update on if it did work, so I will assume that the issue was resolved and close this ticket.

However, if the issue still persists, kindly get in touch with me directly via the email thread we started when you sent me the login credentials.

Regards,
Elvis.

Thread Starter aurian
(@aurian)

3 years, 5 months ago

Hi @elviiso, I am sorry, but nothing is resolved and I wrote to you via email as you wished. (Sorry, I did not write earlier, but it was christmas) I never got an answer. Please, I deinstalled Foobox and Foogallery, installed both new and now even the gallery does not work properly. What can I do?

Regards

Monika

Viewing 6 replies - 1 through 6 (of 6 total)

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