Support » Plugin: Self-Hosted Google Fonts » fonts are not loaded by google

  • Resolved din86

    (@din86)


    I have the problem that the fonts are not loaded by google.
    I use the flatsome theme and the fonts are downloaded from fonts.googleapis.com as I have seen. However, the plugin shows me that fonts.gstatic.com fonts are loaded.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author asadkn

    (@asadkn)

    Hey,

    Try the basic troubleshooting steps:

    – Identify if you have a cache plugin installed and clear any cache. Alternatively, disable all cache plugins temporarily.
    – Try to temporarily disable all the plugins.
    – Check if you have a font from a 3rd party widget or resource. Automatically loaded embedded Google Maps can cause requests to Google Fonts, however since it’s a remote third-party script, we cannot control it.

    If the fonts are still being loaded from fonts.gstatic.com, if you can share the site URL, I can have a look.

    Thread Starter din86

    (@din86)

    I turned off all plugins and deleted the cash.

    The link to the page is: https://neu.firmen-kauf.de/

    Plugin Author asadkn

    (@asadkn)

    I checked the site and it looks like the theme is using a Javascript based font loader which is not possible to convert for now.

    Please check with the theme author if they have an setting/option to use the normal method instead (standard WordPress enqueues, inline CSS, or even @import).

    Thread Starter din86

    (@din86)

    I have now tried on another page, the Scribt off. About the debugger I also see no more fonts from google. Are the fonts still scratching? But I see the fonts in the css and these are still from google.

    Excuse my ignorance, but I’m not so good at programming

    http://entwurf-neu.de/W2257/

    Plugin Author asadkn

    (@asadkn)

    Yes, you’re right it’s not working for one code.

    Do you have any Custom CSS on this site? Try to see if one it has the code I refer below. Trying the troubleshooting steps again might also help (specifically plugins part).

    I am seeing this in source code which is bad code as Google can change URL anytime:

    @font-face { font-family:Roboto 400;src:url(http://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2) format('woff2');}

    But I can’t tell if it’s from the theme or a plugin so you will have to try deactivating the plugins to find the offender.

Viewing 5 replies - 1 through 5 (of 5 total)
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