Support » Plugin: Self-Hosted Google Fonts » fonts are not loaded by google

  • Resolved din86


    I have the problem that the fonts are not loaded by google.
    I use the flatsome theme and the fonts are downloaded from as I have seen. However, the plugin shows me that fonts are loaded.

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  • Plugin Author asadkn



    Try the basic troubleshooting steps:

    – Identify if you have a cache plugin installed and clear any cache. Alternatively, disable all cache plugins temporarily.
    – Try to temporarily disable all the plugins.
    – Check if you have a font from a 3rd party widget or resource. Automatically loaded embedded Google Maps can cause requests to Google Fonts, however since it’s a remote third-party script, we cannot control it.

    If the fonts are still being loaded from, if you can share the site URL, I can have a look.

    I turned off all plugins and deleted the cash.

    The link to the page is:

    Plugin Author asadkn


    I checked the site and it looks like the theme is using a Javascript based font loader which is not possible to convert for now.

    Please check with the theme author if they have an setting/option to use the normal method instead (standard WordPress enqueues, inline CSS, or even @import).

    I have now tried on another page, the Scribt off. About the debugger I also see no more fonts from google. Are the fonts still scratching? But I see the fonts in the css and these are still from google.

    Excuse my ignorance, but I’m not so good at programming

    Plugin Author asadkn


    Yes, you’re right it’s not working for one code.

    Do you have any Custom CSS on this site? Try to see if one it has the code I refer below. Trying the troubleshooting steps again might also help (specifically plugins part).

    I am seeing this in source code which is bad code as Google can change URL anytime:

    @font-face { font-family:Roboto 400;src:url( format('woff2');}

    But I can’t tell if it’s from the theme or a plugin so you will have to try deactivating the plugins to find the offender.

Viewing 5 replies - 1 through 5 (of 5 total)
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