Support » Plugin: GA Google Analytics » Followed the Google Optimize adding instructions but it doesn’t work

  • Resolved edoreld

    (@edoreld)


    Hi,

    I’ve followed the instructions on the plugin page to add support for Google Optimize.

    I’m using the basic version of the plugin. These are the instructions:

    Here are the steps:

    1. Enable Universal Analytics in the plugin settings
    2. Add the Optimize plugin (e.g., ga(‘require’, ‘GTM-XXXXXX’);) to the setting, « Custom GA Code »
    3. Add the Page Hiding (flicker) snippet to the setting, « Custom <head> Code »
    4. Enable the setting, « Custom <head> Location »

    I have chosen Universal Analytics and I have said to include tracking code in the head. I have added my GA Tracking ID in the right field.

    When I run Optimize Diagnostics, it says the following:
    -Analytics Tracking Code not Found (https://imgur.com/NLn8KqM)

    I’ve added the Optimize snippet code into the plugin as follows:
    https://imgur.com/3E81K8K

    Am I doing something wrong?

    The page I need help with: [log in to see the link]

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