Support » Plugin: ShareThis Follow Buttons » Follow Buttons Not Displaying

  • Resolved lesliedare

    (@lesliedare)


    A couple of weeks ago the Follow buttons stopped displaying on my site. They are set to display in the footer, lower right under the banjo logo.

    My core, theme, and plugins are all up to date.

    Same issue with the Share buttons – not displaying anywhere. I’ll post that in the other forum.

    Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Author ShareThis

    (@sharethis)

    Thanks so much for reaching. As I mentioned in the ShareThis Share Buttons support ticket I was able to solve your issue by:

    -I deactivated all your plugins (follow, reaction, share buttons)
    -Then reactivated the “ShareThis Share Buttons” plugin.
    -Used the “log in to account” feature using the credentials you provided.
    -Then I connected to your specific domain’s property from there.
    -Next I reactivated ShareThis Follow Buttons and ShareThis Reaction Buttons.
    -After that I enabled all the products you mentioned using.

    I will be looking into the issue that originally plagued your site in the meantime, but you should be good to go going forward.

Viewing 1 replies (of 1 total)
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