Title: follow button
Last modified: November 23, 2017

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# follow button

 *  Resolved [anilvanderzee](https://wordpress.org/support/users/anilvanderzee/)
 * (@anilvanderzee)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/follow-button-13/)
 * Hi there,
 * I’m trying to get a follow button setup. Should work but it gives me this error
   although I have Jetpack etc installed
 * “Please check you’ve entered the address of a WordPress.com or Jetpack-powered
   site and try again.”
 * The JSON API module is activated so that’s not the issue. Can you help??
 * Kind regards,
 * Anil
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffollow-button-13%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Richard Archambault](https://wordpress.org/support/users/richardmtl/)
 * (@richardmtl)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/follow-button-13/#post-9716748)
 * Hi!
 * We’re getting a 406 Not Acceptable error here:
 * [https://public-api.wordpress.com/rest/v1/sites/anilvanderzee.com](https://public-api.wordpress.com/rest/v1/sites/anilvanderzee.com)
 * > {“error”:”not_acceptible”,”message”:”The Jetpack site is inaccessible or returned
   > an error: transport error – HTTP status code was not 200 (406) [-32300]”}
 * Can you ask your host to check in their security or error logs as to why we’re
   getting this error? I think you’re using BoldGrid; if so, you can contact them
   here:
 * [https://www.boldgrid.com/support/](https://www.boldgrid.com/support/)
 * Let me know what they say!
 *  Thread Starter [anilvanderzee](https://wordpress.org/support/users/anilvanderzee/)
 * (@anilvanderzee)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/follow-button-13/#post-9716761)
 * I have Boldgrid but I never use it. I will ask them with this error. Maybe they
   can turn it off or fix the error for me. Thanks for the super quick response
 *  Thread Starter [anilvanderzee](https://wordpress.org/support/users/anilvanderzee/)
 * (@anilvanderzee)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/follow-button-13/#post-9716784)
 * Ok they turned off something and I think I got it to work. I’m thrilled. Thank
   you so very much.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘follow button’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [anilvanderzee](https://wordpress.org/support/users/anilvanderzee/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/follow-button-13/#post-9716784)
 * Status: resolved