• Resolved raveniaprol

    (@raveniaprol)


    The Jetpack subscription option for follow blog (subscribe) does not display under the comments section of each post. The option is enabled in Jetpack settings. If this option is not available in the theme, what are the other options for email subscriptions? This is a domain site (not a wp.com site). Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Ben Sibley

    (@bensibley)

    Thanks for using Chosen!

    When adding this option with Jetpack, I am able to see the checkboxes, so there must be something else preventing them from showing.

    First, update to the latest version of Jetpack and Chosen if there are any update notifications available in the dashboard.

    Next, try clearing your browser’s cache and your site’s cache if you use a caching plugin. An older version of the page in the cache might be showing from before the checkboxes were added.

    Lastly, if neither of those works, try deactivating all plugins on the site besides Jetpack and see if the checkboxes then appear. You can then reactivate the plugins until you find the one causing the issue.

    If none of this works please share a link to the site and I’ll be happy to check it out.

    Thread Starter raveniaprol

    (@raveniaprol)

    Ben,
    Thanks so much for your suggestions! I really appreciate that you took the time to respond. I’m not sure why the option did not appear before, I disabled the plugins, re-enabled one by one and I now see the follow option.
    Love your theme–it’s a great, clean design.
    Thanks again!
    Rachel

    Theme Author Ben Sibley

    (@bensibley)

    Thanks for the kind words! I’m glad to hear it’s showing now 🙂

    Do you think you could take moment and leave a review of Chosen for me?

    Thread Starter raveniaprol

    (@raveniaprol)

    done!

    Theme Author Ben Sibley

    (@bensibley)

    Thanks so much!

Viewing 5 replies - 1 through 5 (of 5 total)
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