Support » Plugin: Wicked Folders » folders began to disappear when working with them

  • Resolved ivan316

    (@ivan316)


    folders began to disappear when working with them. There are 2 users: administrator and editor . all accounts have a similar situation..
    In the screenshot from the link, you can see that there are no folders.. What to do?
    Screenshot –
    https://jmp.sh/I1zZQTy

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wickedplugins

    (@wickedplugins)

    Hi @ivan316,

    Sorry to hear you’re having trouble. Were the folders working in the past? Or is this the first time trying to use the plugin?

    Here are a few things you could try:

    1. It might be due to a plugin conflict. You can find out by temporarily deactivating all other plugins. If the problem goes away, reactivate the plugins one-at-a-time until the problem reappears.
    2. There could be a PHP error that is causing a problem. You could try turning on debugging by adding the following statement to your wp-config.php file: define('WP_DEBUG', true);. Then reload the page and see if there are any errors at the bottom of the screen.

    Let me know what you’re able to find out.

    Thread Starter ivan316

    (@ivan316)

    I think i’ve got it! this is problem with theme called -Virtue.
    changet theme, all is good!
    Thank you.

    Plugin Author wickedplugins

    (@wickedplugins)

    Great, glad to hear it was something simple.

Viewing 3 replies - 1 through 3 (of 3 total)
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