Support » Plugin: Flow-Flow Social Feed Stream » Flow Flow Plugin not working

  • Resolved shraddhalk

    (@shraddhalk)


    I have added facebook feed. And at the time of setup yesterday morning was working fine. But suddenly after few hours it has stopped showing feed. There was loading image and after that blank page only. and there was public.js error in console.

    Kindly help us for this issue.

    Instagram credentials are not working at all. I can login with the same credentials to instagram but in the app config when I add it it shows API error.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @awesomeoman I’ve archived your reply. While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

    Plugin Contributor Oleksandr

    (@awesomeoman)

    @jdembowski Hi, I will follow your advice. Thank you for your work too!

Viewing 2 replies - 1 through 2 (of 2 total)
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