Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mediavine

    (@mediavine)

    Hey there,

    Within the settings for the floating sidebar, there are Post Type Display Settings. I would first make sure that “posts” is selected here. You are also able to toggle off specific toolkit items on each post within the post editor. That would be one of the next places to check!

    Do you have a URL so that we can take a look? If you are running any optimization plugins, they could be optimizing Grow! We do have some instructions for excluding Grow from popular optimization plugins.

    Here is a link to that help doc that walks you through the most popular plugins.

    Thread Starter awesomeblogger

    (@awesomeblogger)

    Thank you, I would love to get more of your help!

    I have the floating sidebar turned on.
    I have the posts checked on.
    I am not using any optimization plugins.

    Is there any way to share the link of my site without sharing it publicly?

    Thank you!

    Thread Starter awesomeblogger

    (@awesomeblogger)

    Here’s an image that shows the link to my website: https://ibb.co/MDMjBb6

    Please check it out!

    Please go through my site and click on any of the posts. You will see that the Floating Sidebar shows on the left but the Inline Content does not.

    I have set the Inline Content turned on in the Toolkit, and set to both Above and Below post content.
    I have also chosen the social networks and the button style, and turned it on for posts.

    It still doesn’t show up.

    I’m not sure why!
    I would really love to use this plugin.
    Please let me know if this is some bug or there’s some problem with my site.

    Plugin Author mediavine

    (@mediavine)

    Hey there,

    In a recent update of Grow Social, we made some changes where Grow will only run once if a content filter is found. This was done to prevent Grow from duplicating if content filters are used multiple times. It looks like that is what’s happening here.

    Depending on how a theme or plugin is set up, it’s possible that Grow Social is being blocked from appearing because a specific filter is being used multiple times. We do have some planned fixes to address this in a future release that can handle these types of situations so keep an eye out for a future update. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Floating sidebar missing’ is closed to new replies.