Support » Plugin: GDPR Cookie Compliance (CCPA ready) » floating button jumps – second click needed

  • Resolved strigga

    (@strigga)


    Hello,
    our floating button is set to left: 20px; bottom: 20px;

    Since latest update it has a strange behaviour:
    After click on the floating button -> it jumps to top left corner.
    After second click on the button in top left -> the popup opens as it should.

    In Safari:
    After click on the floating button – it jumps top top and back to bottom – but the popup does not open at all

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @strigga

    Thanks for using our plugins.

    We checked the behaviour of the floating button in Safari on our site:
    https://www.mooveagency.com
    and a few other sites and don’t see the same issue.

    This seems to be an issue appearing just on your site. Can you perhaps speak to your developers to check your website functionality?

    You also have JS errors (Chrome > Inspect > Console) which might be causing this issue:
    https://www.dropbox.com/s/zfty2urkjzlebgy/Screenshot%202021-11-09%20at%2015.12.29.png?dl=0

    Hope this helps.

    Thread Starter strigga

    (@strigga)

    The problem happens with the beaver builder. I switched the theme and without beaver builder theme it works.
    How to solve this problem?

    @strigga I work for Beaver Builder. I’ve filed a bug report on our end to see if we can do anything since it appears some CSS targeting buttons when clicked is the reason here.

    In the Additional CSS tab of the Customizer, try adding this CSS:

    button:focus, input[type=button]:focus, input[type=submit]:focus {
    top: unset;
    }
Viewing 3 replies - 1 through 3 (of 3 total)
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