WordPress.org

Ready to get started?Download WordPress

Forums

Sharing Buttons & Analytics by AddShoppers
[resolved] Float Bar Remains After Uninstall (4 posts)

  1. Gemma Wild
    Member
    Posted 1 year ago #

    Hi

    I installed this plugin and recently de-activated and removed it, yet the floating share buttons still exist on my website!

    I have WP-Super Cache installed which I have cleared (several times) and re-built but still those pesky buttons are there on the left hand side.

    Why is this and how do I remove them? I have an account on the Addshoppers website but there is no obvious way of deleting disabling or deleting my account.

    Thanks.

    https://wordpress.org/plugins/social-sharing-buttons-by-addshoppers/

  2. AddShoppers
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Gemma Wild,

    If you deactivate the plugin it should turn the buttons off. Have you installed any AddShoppers apps manually (not through the plugin)?

  3. Gemma Wild
    Member
    Posted 11 months ago #

    Hi AddShoppers

    Thanks for your response. Yes this baffled me no-end until I removed a service from within my Yahoo Commerce account =/

    No idea how the float bar was appearing on my website without me installing anything but alas, Yahoo was the culprit so topic closed.

    Thanks.

  4. AddShoppers
    Member
    Plugin Author

    Posted 11 months ago #

    Hey Gemma,

    Were you using Yahoo Commerce Central (Lexity) as well? We have an app on there as well that installs our floating buttons, so you might have installed that app and that's what was causing this.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.