Support » Plugin: PDF Flipbook, 3D Flipbook WordPress - DearFlip » Flipbook will not open in Chrome

Flipbook will not open in Chrome

  • Resolved lpinc

    (@lpinc)


    2 years, 6 months ago

    Hello,

    Recently installed dFlip Lite and created first flipbook. It is working correctly in Firefox browser but not Chrome. Have tried Chrome on laptop, mobile device and incognito tab but get the same error on all – a gray box that says ‘Please wait while flipbook is.’ Have also had 2 other people test and they have the same result. WordPress version 5.6.

    https://lpinc.org/brochure/

    Any suggestions would be greatly appreciated. Really like how it looks in Firefox and how easy the plugin is to use.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author deip

    (@deip)

    2 years, 6 months ago

    Hi,

    Please try this solution.
    https://wordpress.org/support/topic/did-you-update-to-wordpress-5-5/

    If it is still not resolved. If it is still not working, we may need the check it in your admin panel. There might be some other plugins that are causing jQuery issues.

    Best Regards,
    Deip

    Thread Starter lpinc

    (@lpinc)

    2 years, 6 months ago

    Deip,

    Thank you for your reply. Unfortunately, installing and activating the jQuery Migrate Helper plugin did not fix it. What is the best way to pin point other plugins that may be causing the issue?

    Thank you!

    Plugin Author deip

    (@deip)

    2 years, 6 months ago

    Hi,

    That would be disabling each plugin and checking the page by reloading.
    We have checked on the same browser on this page and it’s working fine.
    https://dearflip.com/pdf-embed-flipbook-example/

    Please try by checking the conflicting plugin. Most likely they are rewriting some native code and are conflicted.

    Best Regards,
    Deip

    Thread Starter lpinc

    (@lpinc)

    2 years, 6 months ago

    Thank you for your help!

    I will look at my other plugins.

Viewing 4 replies - 1 through 4 (of 4 total)
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