Flipbook not loading

Resolved kapetanicluka
(@kapetanicluka)

1 month ago

Hi!

I tried to make the flip book load as a popup when a visitor clicks a button but it doesn’t ever load despite the fact that it loads nicely when I’m editing the popup in Elementor so I don’t know what can be wrong in the live website.

The button in question on the page is named “Brand Book” for the Jaco section.

Please help.

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author DearHive
(@dearhive)

4 weeks ago
Hi,

We see some JavaScript error due to infinite loop at:
```
caught RangeError: Maximum call stack size exceeded
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:323)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
    at pJS.fn.vendors.checkOverlap (autoptimize_single_f10f10368bb1407fe7a0b392952ee5ab.js?ver=3.0.6:68:620)
p
```
Can you disable that plugin and try? Maybe it’s Particle Background WP
Thread Starter kapetanicluka
(@kapetanicluka)

4 weeks ago

Thanks for the answer. I have tried deactivating the autooptimize plugin but it still doesn’t work. I also disabled particle BG’s but to no avail. Is there something else I could try?

Plugin Author DearHive
(@dearhive)

4 weeks ago

Hi,

You have switched to another solution. Should we continue looking for solutions or close this issue.

Best Regards,

DearHive

Thread Starter kapetanicluka
(@kapetanicluka)

3 weeks, 6 days ago

Nah, that’s fine. Other solution works

shawinglasgow
(@shawinglasgow)

3 weeks, 4 days ago

Hi, I also am experiencing an issue loading the Flipbooks on Mobile versions. It works great with Desktop version but on mobile version it is throwing up a conflict on Pro. Take a peek at https://harryville.co.uk/publications/ . Could you help me. Thanks
Plugin Author DearHive
(@dearhive)

3 weeks, 4 days ago
Hi @shawinglasgow we replied to your another comment too. And this is the case of multiple embedded flipbooks in a page.

https://dearflip.com/docs/dearflip-wordpress/issues-and-faqs/multiple-flipbooks-in-a-page/

Best regards,

DearHive
- This reply was modified 3 weeks, 4 days ago by DearHive.

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