Flip charts don’t display in front end

Resolved Dimif
(@dimif)

2 years, 11 months ago
Hi, I like your plugin a lot and it used to work perfectly until I logged in yesterday. The flip charts don’t display on the front end of a website I’m developing.
I tried different browsers and cleared cache.

Screenshot backend:https://bizdev.lettersandpixels.be/wp-content/uploads/2021/05/flip-chart-backend.png

Screenshot frontend: https://bizdev.lettersandpixels.be/wp-content/uploads/2021/05/flip-chart-frontend.png

I didn’t change anything in the last week or so. Could you help me out solving this issue?

The password you need to view the page in the frontend is BizDev_2021#!

Thanks in advance.

Kind regards,
Dimi
- This topic was modified 2 years, 11 months ago by Dimif.
- This topic was modified 2 years, 11 months ago by Dimif.
- This topic was modified 2 years, 11 months ago by Dimif.
- This topic was modified 2 years, 11 months ago by Dimif.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author learnhowwp.com
(@themeythemes)

2 years, 10 months ago

Hi,

I can see the flip cards on the page.

http://prntscr.com/13pu1bi

Can you clarify on the issue?
Thread Starter Dimif
(@dimif)

2 years, 10 months ago
The screenshot you took is indeed how it is shown on the front end. But the flip charts SHOULD look like how they are designed in the backend (see link ‘screenshot backend’ in my previous message).
They used to look ok a couple of weeks ago, bur for some reason something broke.

The issue is why they look different in the frontend than they look in the backend? Any idea why this happens?

Please advize a.s.a.p.

Thanks
Dimi
- This reply was modified 2 years, 10 months ago by Dimif.
- This reply was modified 2 years, 10 months ago by Dimif.
Plugin Author learnhowwp.com
(@themeythemes)

2 years, 10 months ago

I am sorry did not notice the difference in the screenshots in the initial message.

You are using a lot of custom characters such as greater than sign. Please remove all of them and only keep simple text there. I believe it is an issue with Divi where it breaks if you add characters such as greater than sign and less than sign.

You can try adding it in the body of a Divi Module such as Blurb module that would also break the page.

Thread Starter Dimif
(@dimif)

2 years, 10 months ago

Yes, that’s it. Problem solved.
Thanks so much! I can’t believe I missed that.

Plugin Author learnhowwp.com
(@themeythemes)

2 years, 10 months ago

You are welcome. I would appreciate it if you could leave a review on the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

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