Flexible shipping not displaying in cart or order summary

Resolved kupzdomupl
(@kupzdomupl)

3 years, 11 months ago

Hi, I am trying to use your plugin, configured it according to the provided docs, but cannot get the plugin to work on my website. None of the shipping options configured with Flexible Shipping is not displaying in the cart or order summary. The other method like personal pickup (configured separately from the plugin) is displayed currently. Also, if I turn off all the other types (like mentioned personal pickup) woocomerce is displaying the message that there are none configured shipping options.

Could you please help me solve that? Thanks

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Marta Borówka
(@martapaw)

3 years, 11 months ago

Hello @kupzdomupl,

Could you please send here the screenshots of the settings page:
– Shipping zones, the main page: wp-admin/admin.php?page=wc-settings&tab=shipping
– Shipping zones (when you have added the Flexible Shipping method e.g. http://wpdesk.me/mp/f46la.png),
– Flexible Shipping method page, e.g. http://wpdesk.me/mp/xpqxw.png,
– Flexible Shipping method with the rules, e.g. http://wpdesk.me/mp/2dsdi.png

It will help us to check where is the problem.

Best regards,
Marta

Thread Starter kupzdomupl
(@kupzdomupl)

3 years, 11 months ago

Hey, thanks for quick reply:

– Shipping zones – http://prnt.sc/sgifju

– eg. of shipping zone for one city, limited by postocodes, delivery
– https://prnt.sc/sgii9o
— shipping zone method page – https://prnt.sc/sgijm6
— rules based on order value – https://prnt.sc/sgip3f

also there is shipping for clients outside other zones:
– https://prnt.sc/sgiqe3
— https://prnt.sc/sgiqql
— https://prnt.sc/sgis15

Thanks for your help.

Plugin Support Marta Borówka
(@martapaw)

3 years, 11 months ago

Hello @kupzdomupl,

Flexible Shipping method is showing properly. I checked for Warszawa, 04999 for the products with price 160 zł, the shipping price is 12 zł.
This is correct because your rule is set: price above 150.01 (I guess, because in your screenshot this rule is quite blurry) should have 9,76 zł with 23% is 12 zł.
For Gliwice, 44-100 are also showing shipping methods: http://wpdesk.me/mp/kyi1g.png

I also checked the element and it shows that it is from the Flexible Shipping method: http://wpdesk.me/mp/jfl93.png

Have you changed something or the problem is something different?

Best regards,
Marta

Plugin Support Marta Borówka
(@martapaw)

3 years, 10 months ago

As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 4 replies - 1 through 4 (of 4 total)

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