Title: Flat shipping formula help
Last modified: September 23, 2019

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# Flat shipping formula help

 *  Resolved [jwrobel](https://wordpress.org/support/users/jwrobel/)
 * (@jwrobel)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/flat-shipping-formula-help/)
 * I’m hoping someone might be able to tell me what I’m overlooking:
 * I have my flat rate shipping formula set up as 3 +[fee percent=”10″ min_fee=”
   4″ max_fee=”12″]. I just received an order for three items, each $15 that had
   shipping total of $22.05 It is close to having the shipping formula added to 
   each of the three items, rather than once to the entire cart order. I had expected
   a $7.50 shipping fee to applied. Not sure what I’ve missed…
 * Thanks in advance…
 * Jess

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [EtienneP a11n](https://wordpress.org/support/users/etiennep/)
 * (@etiennep)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/flat-shipping-formula-help/#post-11988396)
 * Hi there!
 * I just tested `3 + [fee percent="10" min_fee="4" max_fee="12"]` as a Flat Rate
   on my test site with three products costing $15 each and the shipping returned
   was $7.50;
 * ⌊Flatrate⌉⌊Flatrate⌉
    Link to image: [https://cld.wthms.co/ToT2EO](https://cld.wthms.co/ToT2EO)
 * ⌊Flatrate⌉⌊Flatrate⌉
    Link to image: [https://cld.wthms.co/01eXMY](https://cld.wthms.co/01eXMY)
 * Can you send a couple of screenshots of your shipping rates and a link to the
   products you are testing with?
 * Could you please share a copy of your site’s System Status? You can find it via
   WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.
   Once you’ve done that, paste it here in your response.
 *  Thread Starter [jwrobel](https://wordpress.org/support/users/jwrobel/)
 * (@jwrobel)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/flat-shipping-formula-help/#post-11993004)
 * Thanks for looking at it! I tried it on my site not logged in as admin and I 
   came up with $7.50, as well. When I I click on calculated shipping it gives me
   an option of $22.05, which my buyer for some reason chose in this instance. I
   don’t understand how that number was figured, but I feel better knowing the base
   rate is correct.
 * [https://www.jwrobel.com/product/cashmere-starfish-organic-lavender-sachets/](https://www.jwrobel.com/product/cashmere-starfish-organic-lavender-sachets/)
 * Thanks again,
    Jess
 *  Plugin Support [EtienneP a11n](https://wordpress.org/support/users/etiennep/)
 * (@etiennep)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/flat-shipping-formula-help/#post-11993049)
 * Hi Jess,
 * Thanks for confirming!
 * Could this just be a case of the customer selecting one of the USPS rates during
   checkout as I am also seeing the flat rate and the USPS rates on the cart and
   checkout pages;
 * ⌊Shipping-rates⌉⌊Shipping-rates⌉
    Link to image: [https://cld.wthms.co/rdDtPr](https://cld.wthms.co/rdDtPr)
 *  Plugin Support [EtienneP a11n](https://wordpress.org/support/users/etiennep/)
 * (@etiennep)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/flat-shipping-formula-help/#post-12015662)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Flat shipping formula help’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [EtienneP a11n](https://wordpress.org/support/users/etiennep/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/flat-shipping-formula-help/#post-12015662)
 * Status: resolved