Title: Flash Version Error
Last modified: August 2, 2017

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# Flash Version Error

 *  Resolved [veetuworks](https://wordpress.org/support/users/veetuworks/)
 * (@veetuworks)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/flash-version-error/)
 * Hello!
 * We are having trouble with our .m4v videos that we upload using this plugin. 
   Even if we have a fully up-to-date version of Flash installed, viewers are getting
   a prompt to update their Flash player:
 * “Flash version 9,0 or greater is required
    You have no flash plugin installed
   Download latest version from here”
 * Version of Download Monitor being used: Version 3.3.5.7
 * We’ve tried research other alternatives for fixing this issue and bypass the 
   Flash prompt, but it doesn’t even make sense that it’s showing up in the first
   place, and so far nothing has worked. Any help to fix this is greatly appreciated!
 * Thank you in advance.

Viewing 1 replies (of 1 total)

 *  [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/flash-version-error/#post-9462545)
 * Hello,
 * Please note that you are using an outdated version of our plugin. More than a
   year ago we had updated the entire plugin code and renamed the version number
   from 1.0 onwards. The latest current version is 1.9.7.
 * Also, please note that the flash issue is not related to our plugin. Our support
   is limited to the use of our plugin.

Viewing 1 replies (of 1 total)

The topic ‘Flash Version Error’ is closed to new replies.

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## Tags

 * [flash](https://wordpress.org/support/topic-tag/flash/)
 * [video](https://wordpress.org/support/topic-tag/video/)

 * 1 reply
 * 2 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/flash-version-error/#post-9462545)
 * Status: resolved