Title: Flaky .CSV import
Last modified: August 27, 2026

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# Flaky .CSV import

 *  Resolved [mdv2026](https://wordpress.org/support/users/mdv2026/)
 * (@mdv2026)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/)
 * I’m trying to import reviews from a .CSV file. I started by downloading the template.
   I did a few tests. Seemed to work. Then I added more to the database and did 
   another test. It did not load. I deleted the empty columns. It loaded. So I deleted
   all the reviews from WP. I added more to the database and tried to import again.
   It says it imported 49 of 49 reviews but then when I scroll up 49 entries were
   skipped. No error message in the console
 * Any idea what the problem could be?
    -  This topic was modified 1 week, 3 days ago by [mdv2026](https://wordpress.org/support/users/mdv2026/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Paul](https://wordpress.org/support/users/pryley/)
 * (@pryley)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/#post-19004844)
 * Do you have reviews in the trash? Site Reviews will skip reviews if they already
   exist during import to prevent duplicates.
 *  Thread Starter [mdv2026](https://wordpress.org/support/users/mdv2026/)
 * (@mdv2026)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/#post-19004846)
 * Ah yes! Emptying the trash fixed it ! Thanks so much!
 *  Plugin Contributor [Paul](https://wordpress.org/support/users/pryley/)
 * (@pryley)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/#post-19004847)
 * In that case, it’s working as expected.
 *  Thread Starter [mdv2026](https://wordpress.org/support/users/mdv2026/)
 * (@mdv2026)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/#post-19004850)
 * Would be nice to have a warning as to why they were skipped. I was looking at
   my reviews and it was empty. Would be more intuitive it would not consider an
   existing review as duplicate if it’s the trash.
 *  Plugin Contributor [Paul](https://wordpress.org/support/users/pryley/)
 * (@pryley)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/#post-19004892)
 * A deleted review is counted as an existing review because **the only difference
   is the post status**; if the review was ever untrashed, it would be an exact 
   duplicate. WordPress itself ships exactly this with the post_exists() function.
   Trashed posts count as existing.
 * It needs additional explanation in the notice, not a change in functionality.
   I’ll add this to the next release.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [import csv](https://wordpress.org/support/topic-tag/import-csv/)
 * [import reviews](https://wordpress.org/support/topic-tag/import-reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Paul](https://wordpress.org/support/users/pryley/)
 * Last activity: [1 week, 3 days ago](https://wordpress.org/support/topic/flaky-csv-import/#post-19004892)
 * Status: resolved