To clarify… you can login to your site, but the “Dashboard” (…where all the menus and boxes are) is blank – a “white screen”?
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
I have already done, via FTP, rename my theme Twenty Ten, but it did not happen anything.Tophost my hosting says to check .htaccess but do not know which parameters act.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Before that, try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.
If that does nothing, rename your .htaccess file to just htaccess (remove the dot) to see if that makes any difference.
Excuse my incompetence, but in practice how to rename the .htaccess file via FTP?
From what I understand, if perhaps in all my previous attempts, I accidentally overwritten .htaccess ??
Thank you
I’ll answer this question, but follow the instructions of James Huff…
Excuse my incompetence, but in practice how to rename the .htaccess file via FTP?
I assume you have a ftp client such as Filezilla.
Navigate by ftp to where your .htaccess file is.
Right-click on it.
Select “Remame”.
Remove the dot “.”
Click anywhere and the file will be renamed.
…I return you to James.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Thanks for the assist, NeoTechnomad! 🙂
I humbly bow to the more experienced. 🙂
Moderator
James Huff
(@macmanx)
Volunteer Moderator
We’re all on the same journey. 🙂
By the way, if you feel like installing yet-another-app, feel free to hang out with us in the #forums channel of WordPress’s Slack instance: https://make.wordpress.org/chat/
James… thank you for the invite! I’m speechless. I certainly will.
…but, back to the problem at hand.
Thanks to James Huff and the Forum, I left as advised files wp-config.php file and the / wp-content / directory and deleted all the others, uploading all the other latest version of wordpress.Ho well received message welcome Tophost, all restoring.Not I lost any data, I had just put TwentyTen and adjust other small things.Now is all working.Tank you again to everyone.
David
