Contact Form 7
Fixing Contact Form 7 on Yahoo Email address (5 posts)

  1. clestcruz
    Posted 1 year ago #

    I'm trying to fix my problem regarding the plugin contact form 7. Basically the objective of my contact form is once the user submitted their application form with resume the contact form will send an email to the sender that their message has been received.

    The problem is it works on a gmail address but not on yahoo address.

    Here is the website that i am developing at the moment


    I tried creating my own custom form and it works for yahoo email address. Has anyone tried fixing this problem.


  2. buzztone
    Posted 1 year ago #

    This is most likely due to an email authentication issue.

    When using SMTP mail you need to authenticate - there has to be a real email address that the emails are coming from on your local WordPress server configuration.

    If you use an email adress like wpgod@gmail.com or wpgod@yahoo.com the mail may not send because gmail.com or yahoo.com are not domains handled by your mail server.

  3. clestcruz
    Posted 1 year ago #

    So basically i need to fix this issue in the cpanel of our hosting? I'm not using any SMTP plugins

  4. buzztone
    Posted 1 year ago #

    This is not something you would normally tackle via cPanel. Typically you would start by looking at your Hosting Providers documentation on email authentication and then contact them if necessary.

  5. clestcruz
    Posted 1 year ago #

    I see thanks for your reply. I'll look into it :)

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