Title: Fix Map Button Missing Last modified: July 28, 2022 --- # Fix Map Button Missing * Resolved [one3rdnerd](https://wordpress.org/support/users/one3rdnerd/) * (@one3rdnerd) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/) * Hello, * After adding a custom Google Maps API key the maps not working, I read the docs on [https://theeventscalendar.com/knowledgebase/k/setting-up-your-google-maps-api-key/](https://theeventscalendar.com/knowledgebase/k/setting-up-your-google-maps-api-key/) which links to this image [https://s3.theeventscalendar.com/uploads/2016/06/Screen-Shot-2018-10-10-at-9.04.36-PM.png](https://s3.theeventscalendar.com/uploads/2016/06/Screen-Shot-2018-10-10-at-9.04.36-PM.png) but I don’t see a fix venues data button. * Please advise. Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/) * (@abzlevelup) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15869382) * Hi [@one3rdnerd](https://wordpress.org/support/users/one3rdnerd/), that’s the correct article and should be able to help you set it up. Note that this is only available with the Pro version. Do you currently have an active license for the Pro version? If that’s the case, could you provide me the version, I’m curious also curious about this one. * Looking forward to helping you with this one. * Best, Abz * Thread Starter [one3rdnerd](https://wordpress.org/support/users/one3rdnerd/) * (@one3rdnerd) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15871400) * [@abzlevelup](https://wordpress.org/support/users/abzlevelup/) * Thanks for following up. * Ah, no, this website uses the free version, I use the pro version on some other client sites but not this one. So I guess that’s it. * So there’s no way to update the maps on the free version to work with a custom API key? * It’s worth noting, I am waiting for the client to get back to me to confirm this is their custom API key. I grabbed it from another plugin installed on their site using maps so it’s possible that’s the other plugins api key. * Let me find that out and I’ll come back. * Thanks for your help. * Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/) * (@abzlevelup) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15876029) * Hi [@one3rdnerd](https://wordpress.org/support/users/one3rdnerd/), no worries we’re here to help you out. Appreciate you providing more details here. * That’s correct you’d need the Pro version for this to work out of the box, you could also use the Customizer to update it further See the article here: [https://theeventscalendar.com/blog/learning/how-to-display-events-on-google-maps/](https://theeventscalendar.com/blog/learning/how-to-display-events-on-google-maps/). * Please do keep us posted. Again, no worries. Have a great week ahead. * Best, Abz * Thread Starter [one3rdnerd](https://wordpress.org/support/users/one3rdnerd/) * (@one3rdnerd) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15877555) * Thanks for that Abz. I will give it a try. * So with the default Google Maps API key (the one you provide) the map was blank white, nothing loaded so there isn’t a map. * When I added a new API key, the map loaded but it just shows every venue in Washington regardless of the address. * Are you saying the maps feature only works with a custom map API key? or should it at least work for basic uses with your API key? * It would be great if there was a button in the settings that you could click to restore to the default API key. * Can you send me that key so I can re-test it if it’s supposed to work for the basic map usage? (Showing the venue map on the event page). * Thanks again. * Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/) * (@abzlevelup) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15880088) * Hi [@one3rdnerd](https://wordpress.org/support/users/one3rdnerd/), appreciate you giving it a try. * > Are you saying the maps feature only works with a custom map API key? or should > it at least work for basic uses with your API key? * Interesting. Could you check this table here, Custom API vs Default? [https://share.getcloudapp.com/Qwun1rWz](https://share.getcloudapp.com/Qwun1rWz) * The Default API Key will only show one venue display as it is limited. Note that the views are only available with the Pro Version. * > It would be great if there was a button in the settings that you could click > to restore to the default API key. * As of now, we do not have that function on our plugin. But that’s a good idea much easier to revert or enable/disable. * I encourage and recommend you to add it as a feature request at this link: [https://evnt.is/ideas](https://evnt.is/ideas). This would help us track users needing this feature. * Nevertheless, I am unable to provide you with an exact date for when this feature will be available or if it is possible. Our development team considers certain factors before implementing one, like if a feature request has enough votes. * > Can you send me that key so I can re-test it if it’s supposed to work for the > basic map usage? (Showing the venue map on the event page). * You could create your own API key via Google’s API Key Documentation, please refer to these articles here. (1) [https://theeventscalendar.com/knowledgebase/k/setting-up-your-google-maps-api-key/](https://theeventscalendar.com/knowledgebase/k/setting-up-your-google-maps-api-key/)( 2) [https://developers.google.com/maps/documentation/javascript/get-api-key#get-an-api-key](https://developers.google.com/maps/documentation/javascript/get-api-key#get-an-api-key) * No worries, please let me know if you do have some more questions. * Best, Abz * Thread Starter [one3rdnerd](https://wordpress.org/support/users/one3rdnerd/) * (@one3rdnerd) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15881364) * Hi Abz, * Thanks for that. * Can you send me the API key so I can manually change it back? Or is it listed in your docs somewhere? * With the key I had before, no maps showed at all. * When you say one venue can show, there is only 1 venue per event, so that means you can only show a map on one of your venues? You can’t have it show more? * Or you can only show one venue PER map? This is all we are trying to do. * I’ll have a look through those links and I have submitted the feature request. * Thanks * Plugin Support [WilloftheD](https://wordpress.org/support/users/abzlevelup/) * (@abzlevelup) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15883029) * Hi [@one3rdnerd](https://wordpress.org/support/users/one3rdnerd/), thanks for getting back to me here. * > Can you send me the API key so I can manually change it back? Or is it listed > in your docs somewhere? With the key I had before, no maps showed at all. * I’m not sure what API key are you referring to, but we can not provide you with a Google API key for the maps, you’d have to register. * > When you say one venue can show, there is only 1 venue per event, so that means > you can only show a map on one of your venues? You can’t have it show more? > Or you can only show one venue PER map? This is all we are trying to do. * It would only show one map for one venue for the default API key, and you can’t show more. [https://theeventscalendar.com/knowledgebase/wp-content/uploads/2019/10/map-venue.png](https://theeventscalendar.com/knowledgebase/wp-content/uploads/2019/10/map-venue.png) * For the Custom API key, it would be fully functional when you select the map view, and it would show multiple venues on one map. [https://theeventscalendar.com/knowledgebase/wp-content/uploads/2020/09/map-mapview-multiple.png](https://theeventscalendar.com/knowledgebase/wp-content/uploads/2020/09/map-mapview-multiple.png) * You’d need to have the Pro version, either of which API key you registered to( Google Default or Custom API Key). I’d encourage you to request a demo before purchasing. So you could test and try out our products to check if they meet your project’s requirements. [https://theeventscalendar.com/demo/](https://theeventscalendar.com/demo/) * > I’ll have a look through those links, and I have submitted the feature request. * Thanks for checking them out, and I appreciate you submitting a feature request for it. * Let me know if this clarifies things of what you’re trying to accomplish. * Best, Abz * Thread Starter [one3rdnerd](https://wordpress.org/support/users/one3rdnerd/) * (@one3rdnerd) * [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15884564) * Hi [@abzlevelup](https://wordpress.org/support/users/abzlevelup/) * I was referring to the default API key that’s added when you first install the plugin. As there wasn’t a button to recover it. * Either way, I managed to get it by installing the plugin on another website and copy and pasting it. * It now works as I was expecting with your default API key. I’m not sure why it wasn’t working before with that key, possible down to migrating the site to a staging site. Maybe something to note for the future. * Thanks for your help. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Fix Map Button Missing’ is closed to new replies. * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440) * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/) * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar/#faq) * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar/) * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/) * [Reviews](https://wordpress.org/support/plugin/the-events-calendar/reviews/) * 8 replies * 2 participants * Last reply from: [one3rdnerd](https://wordpress.org/support/users/one3rdnerd/) * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/fix-map-button-missing/#post-15884564) * Status: resolved