Support » Plugin: eShop » FIX for can't Add To Cart Problem, click here.

  • Resolved Captain_Aizen


    Many people are using Elegant Themes eStore template, this should help you as well.

    Problem: Add To Cart button is visible but does nothing, has no action.

    Fix (All steps must be followed):

    1. Product must have unique SKU. (make sure you didn’t use that SKU on any other post or page or any past product that you deleted).

    2. Product must have a price both under ET settings AND option field (even if you product doesn’t have multiple options, enter a value there regardless).

    3. Product must a description.

    4. Product must have “Stock Available” checked.

    5. eStore cart plugin must be set to Live mode (by default it’s set to test mode)

    6. Product must have a unique URL. If your product shares the same URL as any other page on your site, the Add To Cart button will not work and may display a ‘#’ sign and do nothing. To fix that change the products URL to one that you are SURE never existed before. IMPORTANT!!! Even if you use a URL of a page you deleted long ago, it will still conflict, so please make 100% sure the product has a never before used URL.

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  • esmi


    We do not recommend using eShop with the eStore theme. Nor can we support eShop on any sites using the theme.



    I understand that, but this is helpful for anyone using any theme, including Elegant Themes or the default WordPress Themes.

    I am currently using woocommerce, and I’ve been testing the add to cart functions for about a month. I just upgraded to woocommerce 2.0.20 and everything works except for the add to cart function. I can not add products to the cart. I deactivated all plugins, verified the php is set up correctly and still no luck. when I click the add to cart button the request is made but there is no response from the server. It stays in pending state.

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