Title: First time user Install problem
Last modified: August 19, 2016

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# First time user Install problem

 *  [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/)
 * Hi,
    First time attempt at installing WordPress. I’ve uploaded all the files,
   altered the config.php correctly as far as I can see, but when I tap the /wp-
   admin/install.php url into my browser it asks me to download a file called ‘install.
   php’ which has a dreamweaver icon. I gather this isn’t meant to be a dreamweaver
   file so what might I have done wrong? Mac user. Cheers, Dean

Viewing 12 replies - 1 through 12 (of 12 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000496)
 * Are you trying to install WP locally or on a remote server? Either way, it sounds
   like PHP isn’ running.
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000501)
 * i’m using a remote server on a package which runs PHP 5.2.6 & Perl 5.10.0
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000508)
 * if I open the file in dreamweaver it says Error PHP is not running.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000509)
 * Right now, PHP doesn’t appear to be running on the server. Have you tried contacting
   your hosts?
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000515)
 * This must be the problem because I can’t access my database settings within my
   hosting account!! The page error says ‘The requested URL /phpmyadmin/ was not
   found on this server.’
 * I will give them a shout, cheers for the help, will let you know.
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000757)
 * It was a problem with php not running. The hosts have sorted this out and I can
   now access phpMyAdmin.
 * But, my /wp-admin/install.php is not working (404 Not Found).
 * What else might I not have done?
 * Thanks
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000775)
 * …So far i’ve downloaded WP 3.1 and unzipped.
 * Replace the confip-sample.php file with config.php.
 * Resaved the config.php file with my database info and unique key/salt scripts.
 * Uploaded all the files onto the ftp. My host ftp shows two folders ‘logs’ and‘
   web’. Other sites that I have running sit fine within the ‘web’ folder so this
   is where I have places the WP files.
 * Still just getting 404 Not Found page.
 * Any reason why I can’t install?? Feedback greatly appreciated!
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000783)
 * Site url?
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000784)
 * dedwardstestsite.co.uk
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000785)
 * I can’t find any WordPress files on your server. Not in the root domain nor in
   a /wordpress sub-folder.
 *  Thread Starter [deswardo](https://wordpress.org/support/users/deswardo/)
 * (@deswardo)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000793)
 * sigh
 * Here’s my ftp and the folders. Should this be set up differently?
    (Can’t view
   the IMG) There are 2 folders, ‘logs’ and ‘web’. All my WP files are in ‘web’ 
   which I can see fine.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000799)
 * Try asking your hosts for assistance.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘First time user Install problem’ is closed to new replies.

## Tags

 * [dreamweaver](https://wordpress.org/support/topic-tag/dreamweaver/)
 * [php](https://wordpress.org/support/topic-tag/php/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 12 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [15 years, 3 months ago](https://wordpress.org/support/topic/first-time-user-install-problem/#post-2000799)
 * Status: not resolved

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