Support » Installing WordPress » first, no password, then wrong name

  • I downloaded WordPress over the weekend, and was surprised the page announcing I would next receive login information with a password was not followed by an email.

    None of my junk folders yielded anything, so I attempted to ask a question in the fora, today, but realized I was blocked—because I had no way to login to the system.

    When I attempted to recover my password, I was sent to a page, advising me that an email had been sent to the address on file for me. I had not yet provided an email address.

    I next attempted to simply create a new account. That effort was blocked, as my email address apparently is on file. An email was sent to me, telling me how to reset my password, linking me to the aforementioned page.

    Moments later, I received an email with my surname “de Leon,” which should have an acute accent over the “o,” spelled as “Len,” and the accompanying password. The message said I could now access the fora.

    I went to the profile, to attempt the correction of my name. A display box alerted me to the fact that diacritics (such as accent marks) are not permitted; shortened my name to “Len,” and questioned, “How about this, as a name?”

    I am unable to correct this, and assume the system automatically truncated my name, during my similarly truncated attempt at registration.

    Naturally, I can’t get any of the “simple” pages to work, for installation.

    Can all of this be corrected, or should I just create a new account? I had no earlier data, so nothing has been lost.

    My thanks to anyone who understand this mess,

    ~Emmanuela de Leon (who is not using accent marks)

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi


    Forum Moderator

    Did you actually install WordPress or did you sign up for a account?

    First, the account.

    Then, the attempted installation.



    Forum Moderator

    If you created an account first, that would be for a site which would have nothing to do with your self-hosted WordPress installation.

    Thank you kindly.

    I’ve been very confused as to the distinction between the .com and .org sites, not realizing there was a demarcation.

    No idea, really, where I got lost with the account thing, or why I was on the .com site.

    Somehow, I thought the password issue was related to this site (or one of them), rather than my own.

    Thank you for your patience.




    Forum Moderator

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘first, no password, then wrong name’ is closed to new replies.