• Resolved Andre Jutras


    This is odd. I have the register enabled, then the person registers to submit a ticket, but it keeps showing validation “Please enter your first name” and blanks out the form. I tried making the fields not required but still shows up. Any idea?

    The page I need help with: [log in to see the link]

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  • Andre Jutras


    This issue is still happening and has not been fixed in recent updates to this plugin. Any idea ?

    Plugin Author KB Support


    Sorry @andre-jutras I missed this.

    I believe I have found the reason it is happening and will push an update shortly.

    Andre Jutras


    Thanks for the update and look forward to the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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