Title: First group Last modified: July 1, 2017 --- # First group * Resolved [SaleCar](https://wordpress.org/support/users/salecar/) * (@salecar) * [9 years ago](https://wordpress.org/support/topic/first-group/) * Hi, * After installing plugin I went to “Tag Groups” to open first group but there is no option for that?! I can only see empty table with busy cursor in midle and there is no button for adding new group. * I tried this on two wordpress instalations, versions 4.7 and 4.8 and on both is same. * Am I missing something? * Screenshot: [https://1drv.ms/i/s!AhMmuIyzqnNsrX287AdrzeM7M0ng](https://1drv.ms/i/s!AhMmuIyzqnNsrX287AdrzeM7M0ng) - This topic was modified 9 years ago by [SaleCar](https://wordpress.org/support/users/salecar/). Viewing 14 replies - 1 through 14 (of 14 total) * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9279637) * Hi, * Thanks for reporting, and sorry for the issue! * Actually, the spinning wheel should be replaced by an input field where you can enter the name of the first group – see the screenshot: [https://web.tresorit.com/l#BC_BNjgK8VRGJupP7y2Kiw](https://web.tresorit.com/l#BC_BNjgK8VRGJupP7y2Kiw) * This could be caused by “invisible” warnings that interfere at that point. I’m trying now to make some changes to fix that problem. * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9279691) * Could you please try the latest version if it fixes the issue? * Thanks! * Thread Starter [SaleCar](https://wordpress.org/support/users/salecar/) * (@salecar) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9279722) * I upgraded to 0.23.1 but problem remains. Just spinning wheel. * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9279818) * Does it remain with other plugins disabled? * Could you please add into your wp-config.php file (after the other “define(..)” lines) the lines * ``` define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); ``` * (or set them to **true** if they’re already there and **false**), then reload that page and afterwards check the content of the debug.log file in the wp-content folder if there is any error message? (see [https://codex.wordpress.org/WP_DEBUG](https://codex.wordpress.org/WP_DEBUG)) * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9279823) * PS: Is it possible that you install a development version of the plugin for testing once I made a chance so that I needn’t create a new release until we know it’s all fixed? * Thread Starter [SaleCar](https://wordpress.org/support/users/salecar/) * (@salecar) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280016) * Ok, I will try that. Where I can download that developer version? * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280042) * I have not yet made one. I would first need some new ideas what could be the reason. That mentioned “debug.log” would be a good start. (And also try with other plugins disabled.) * Thread Starter [SaleCar](https://wordpress.org/support/users/salecar/) * (@salecar) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280064) * There is no debug.log file in wordpress folder or subfolders. I set define debug. I will try to disable other plugins but later, now I am not in home. * Can you send me json string to import initial groups, maybe is problem for adding first. * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280084) * The debug.log file should appear in the wp-content folder once you enabled WP_DEBUG_LOG and reloaded the page. If there is no error, it will be empty. * Here is the exported string: [https://pastebin.com/uBBsw9UG](https://pastebin.com/uBBsw9UG) You can save it into a file like tag_groups_settings.txt and import it. * But still, I would be glad to know what is causing the problem when creating the first group. - This reply was modified 9 years ago by [Christoph](https://wordpress.org/support/users/camthor/). * Thread Starter [SaleCar](https://wordpress.org/support/users/salecar/) * (@salecar) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280491) * Hi, * I found what causing problem. It is plugin for custom meta box. That plugin I wrote and his task is to add custom meta box when post edit (on right sidebar) and when editor click on chechbox, it add custom tag to that post. Now I double checked that code and everything is written according the standard by wordpress. * If I replace my code with default example of custom meta box, your plugin doesnt work at same way when my code is used. That meens that you have some conflict with custom meta boxes. * You can find default example on next page (Contributed by Drew Jaynes): [https://developer.wordpress.org/reference/functions/add_meta_box/](https://developer.wordpress.org/reference/functions/add_meta_box/) * And my plugin is here: [https://1drv.ms/u/s!AhMmuIyzqnNsrX9Yw6_QJj4OuCNP](https://1drv.ms/u/s!AhMmuIyzqnNsrX9Yw6_QJj4OuCNP) * Can you figure out what is behind that conflict? That custom meta box is very important to me and I cannot disable that plugin permanently. * I can use workaround by turning metabox plugin, open groups and then turn metabox plugin back on. But this is unpractical. * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280519) * So I downloaded and tested your plugin. I think the problem is that you have new lines after your closing tag `?>`, which cause an error message about “headers already sent”. * Please try to remove _everything_ after`?>`, or even better, get used to omit the `?>` – it’s not needed and it causes only trouble. 🙂 * See “Broken AJAX Requests” at [http://hardcorewp.com/2013/always-omit-closing-php-tags-in-wordpress-plugins/](http://hardcorewp.com/2013/always-omit-closing-php-tags-in-wordpress-plugins/) * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280533) * Somehow my reply disappeared, so I try to post it again: * I downloaded and tested your plugin. I think the problem is that you have new lines after your closing tag `?>`, which cause an error message about “headers already sent”. * Please try to remove _everything_ after`?>`, or even better, get used to omit the `?>` – it’s not needed and it causes only trouble. 🙂 - This reply was modified 9 years ago by [Christoph](https://wordpress.org/support/users/camthor/). * Thread Starter [SaleCar](https://wordpress.org/support/users/salecar/) * (@salecar) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280603) * Yes, that causing problem. Very thanks and I apologize for wasting your time for my mistake. * But it is strange that 15 other plugins work normally and only yours is so sensitive 🙂 * [Christoph](https://wordpress.org/support/users/camthor/) * (@camthor) * [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280621) * It’s simply because it uses Ajax and it expects the response in a specific format. A HTML page will still render with a small disturbance, but if the JSON is broken, the Javascript cannot interpret the response. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘First group’ is closed to new replies. * ![](https://ps.w.org/tag-groups/assets/icon-256x256.png?rev=3583325) * [Tag Groups is the Advanced Way to Display Your Taxonomy Terms](https://wordpress.org/plugins/tag-groups/) * [Frequently Asked Questions](https://wordpress.org/plugins/tag-groups/#faq) * [Support Threads](https://wordpress.org/support/plugin/tag-groups/) * [Active Topics](https://wordpress.org/support/plugin/tag-groups/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/tag-groups/unresolved/) * [Reviews](https://wordpress.org/support/plugin/tag-groups/reviews/) * 15 replies * 2 participants * Last reply from: [Christoph](https://wordpress.org/support/users/camthor/) * Last activity: [9 years ago](https://wordpress.org/support/topic/first-group/#post-9280621) * Status: resolved