First caching fails and the error exists forever

  • Resolved Milad Nasri

    (@miladnasri)


    8 years, 9 months ago

    Hi
    At first thanks for such awesome plugin.

    When photons tries to cache the images for the first time and the operation fails, then the error will be shown forever:

    We cannot complete this request, remote data was invalid

    Is there anyway to try caching again without uploading and renaming the image?

    Thank you…

    https://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 9 months ago

    If the operation fails, Photon does try to fetch the image again, so that shouldn’t be an issue.

    If you still see that message with old images on your site, it might be because Photon isn’t able to download the images in less than 10 seconds, or because you use an image hotlinking protection service that blocks Photon.

    If you let me know your site URL, I’ll be happy to take a look!

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thread Starter Milad Nasri

    (@miladnasri)

    8 years, 9 months ago

    Thanks Jeremy… Your always the first one answering me on these forums.

    This is my address: Meta Varzesh

    I’m not using hotlink protection. I have no idea what was the problem. But those photos have been fixed after a few minutes or hours. The problem might be the 10 second limit.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    8 years, 9 months ago

    I’m glad to hear you’re all set!

    If it starts happening again, do not hesitate to send me a link, I’ll be happy to take a look!

Viewing 3 replies - 1 through 3 (of 3 total)
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