First booking always gives error

  • earctic

    (@earctic)


    3 years, 3 months ago

    HI!

    First booking gives always error: “Sorry, “XXX” is not available on date 2021-01-13. Please edit your cart and try again. We apologize for any inconvenience caused.”

    It makes reservation for those days in background, so this customer cannot reserve to those days.

    Other reservation works great when he add something else to basket.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Marlimant

    (@marlimant)

    3 years, 3 months ago

    The same here, in WordPress Multisite. The first booking date gives an error in all hours. Sometimes the plugin blocks de native Woocommerce error messages too. The rest seems to work fine. I tried deleting the bookings from the database but the problem persist.
    Thank you.

    • This reply was modified 3 years, 3 months ago by Marlimant.
    cbrandon

    (@cbrandon)

    3 years, 3 months ago

    We are also encountering the same issue.

    Same erroneous message displaying to customers even though the date/time of service request is open.

    “Sorry, “[Product Name]” is not available on date 2021-01-28. Please edit your cart and try again. We apologize for any inconvenience caused.”

    I have cleared the site cache, cleared browser cache, used incognito, confirmed settings in Bookings are all correct but still we get this bug/message on this bookable product only.

    This is HUGE problem as it is preventing sales due to the bug.

    Please advise ASAP. Looks like there are at least 3 of us reporting on this issue at this point. Its been 4 days since earctic’s post…need help as this is effecting customer’s business revenue.

    Thanks!

    Marlimant

    (@marlimant)

    3 years, 3 months ago

    Hi: I found out how to solve that in my comment here: https://wordpress.org/support/topic/booking-only-one-day-2/#post-13892004

    Thread Starter earctic

    (@earctic)

    3 years, 3 months ago

    @marlimant Your answer is not helping for this…

Viewing 4 replies - 1 through 4 (of 4 total)
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