Title: Firewall enabled
Last modified: May 15, 2026

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# Firewall enabled

 *  Resolved [hurry](https://wordpress.org/support/users/extremist87/)
 * (@extremist87)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/firewall-enabled/)
 * On our production website, we enabled AIO security, after a few hours, webpages
   turned blank and loaded nothing, once we disabled the plugin and cleared cache
   everything returned to normal, since this has happened we’ve switched back to
   wordfence until we can resolve it properly.
   We’re running the website behind 
   cloudflare, when a user visits any webpages the logs don’t show the users ip 
   address in the logs, it shows the cloudflare ip address so i think the website
   perhaps blocked cloudflare or the server ip instead of the malicious user?Have
   you seen this problem before?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [hurry](https://wordpress.org/support/users/extremist87/)
 * (@extremist87)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/firewall-enabled/#post-18909573)
 * Can admin adjust the title of the thread so its relevant i cant edit it anymore
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [2 weeks ago](https://wordpress.org/support/topic/firewall-enabled/#post-18909657)
 * Hi [@extremist87](https://wordpress.org/support/users/extremist87/)
 * AIOS > Settings > Advanced Settings contains the IP address detection settings.
   For Cloudflare, the `HTTP_CF_CONNECTING_IP` method should be selected from the
   dropdown menu. This ensures that the correct user IP address is detected instead
   of the server IP address being detected and blocked, which could result in a 
   blank screen being shown to all users due to caching and a firewall rule.
 * [https://snipboard.io/j4HM3C.jpg](https://snipboard.io/j4HM3C.jpg)
 * Please also cross-check that your server IP address has not been blocked under
   AIOS > Dashboard > Permanent Block List.
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256.
   png?rev=2798307)
 * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/)
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 * 2 replies
 * 2 participants
 * Last reply from: [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * Last activity: [2 weeks ago](https://wordpress.org/support/topic/firewall-enabled/#post-18909657)
 * Status: resolved