Support » Accessibility » Firewall Blocking Screenreader

  • I am trying to use the screenreader Thunder by Sensory Software Ltd. 2011 and followed the link to the support forum on wordpress when the firewall configuration is idle and not processing setup which was supposed to go to a help page on but the webpage loads but cannot be read by my screenreader. It says “firewall blocked text processing” or something of that nature.

    Please advise.

    Thank you,
    Faith Dawson

    The page I need help with: [log in to see the link]

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  • Just to clarify – this is your own networks firewall? Can you whitelist the URL in the firewall? Otherwise, you should probably contact the screen reader or firewall developer for further support.

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