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FireStorm Professional Real Estate Plugin
[resolved] Firestorm Real Estate Image Issue (21 posts)

  1. chenard99
    Member
    Posted 1 year ago #

    Hi, I've installed the Firestorm Real Estate Plugin and added some listings with photos. In the listing pages, when I roll over the small images, the large image is replaced by a broken image box as if the link has changed. Here's a link to the page to see what I mean:

    http://cvrhomes.ca/inventory/listings-3/4-32-golden-street-moncton-new-brunswick/

    Any ideas? I'm pretty new to WordPress. Thanks!

    http://wordpress.org/plugins/fs-real-estate-plugin/

  2. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    Hello, I believe you also posted a support ticket regarding this issue but I will reply here as well. Please verify the directories created by the plugin all have writable permissions. If not, please reply to the support ticket instead of this post.

  3. tomsau12
    Member
    Posted 1 year ago #

    Hi, Did you find a solution for this problem?

    Hope to see a fix

  4. chenard99
    Member
    Posted 1 year ago #

    No, unfortunately I haven't. It's really frustrating. My client is waiting to launch his listings page and I'm stuck without answers.

  5. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    Hey. This issue will be fixed in the next release. Hoping to have it out tomorrow or Friday.

  6. chenard99
    Member
    Posted 1 year ago #

    Wow, thanks!

  7. tomsau12
    Member
    Posted 1 year ago #

    Super! :)

  8. chenard99
    Member
    Posted 1 year ago #

    Will this update erase any of the listings I've inputted already?

  9. tomsau12
    Member
    Posted 1 year ago #

    Looking forward to the update. Chenard99 an update should'nt affect your work with the listings. Correct me if I'm wrong FireStorm.

  10. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    No your listings will remain and will not be affected by the update.

  11. tomsau12
    Member
    Posted 1 year ago #

    Hi, I have just updated the plugin, but now my pro license has been removed nad I can't put it in again. The field is locked ?

    At the same time I got this error notification when I updated:

    Real Estate Plugin Error: The plugin was unable to setup needed directories for listing images. Please create the following directories and CHMOD them to 777:
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/extensions/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/themes/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/agents/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/agents/temp/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/small/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/large/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/temp/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/additional/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/additional/small/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/additional/large/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/houses/additional/temp/

    Please help fix, so that I can use the plugin again.

  12. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    Hello, the new version creates a couple new directories:

    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/extensions/
    /var/www/virtual/ide-huse.dk/htdocs/wp-content/uploads/fsrep/themes/

    Most likely, these directories were not created for some reason. You will need to create them yourself. You put the Pro php file in /extensions/

    The location of the extension files was moved in the recent update as the old directory would be removed each time the plugin was updated. This new location will not be removed when you update the plugin to future versions.

  13. tomsau12
    Member
    Posted 1 year ago #

    I can't figure it out! - Could a solution be to delete the plugin and reinstall?

  14. tomsau12
    Member
    Posted 1 year ago #

    I just tried. Seems that data a in the database and are not deleted when i delete the plugin. What to do?

  15. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    Hello, can you submit a ticket on our website (http://www.firestormplugins.com)?

    Please provide me with temporary login information so I can take a look.

    Wes

  16. tomsau12
    Member
    Posted 1 year ago #

    done

  17. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    Great! I will take a look.

  18. kendawes
    Member
    Posted 1 year ago #

    I don't think this is completely resolved...

    I have the same problem as tomsau12 and would have to create the folders myself... No problem there... But I do have a problem with the need for the folders to have a CHMOD of 777.

    A permissions level of 777 instead of the WordPress standard 755 is considered a secutity risk.

    Why the need for 777?

  19. FireStorm Plugins
    Member
    Plugin Author

    Posted 1 year ago #

    The message does state 777 however 755 is sufficient. I updated the new version to state this in the message.

  20. Chris Luckett
    Member
    Posted 1 year ago #

    Just updated to the latest version 2.7.11. I am having the same issue as tomsau12 had 6 months ago. Mine says:
    Real Estate Plugin Error: The plugin was unable to setup needed directories for listing images. Please create the following directories and CHMOD them to 755:
    /home2/denmanis/public_html/wp-content/uploads/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/extensions/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/themes/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/agents/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/agents/temp/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/small/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/large/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/temp/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/additional/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/additional/small/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/additional/large/
    /home2/denmanis/public_html/wp-content/uploads/fsrep/houses/additional/temp/
    However I have no idea how to implement this. I've googled the topic & still cannot figure it out. Also, some of the directories listed already appear to be in my site when I check via Filezilla. Any help greatly appreciated as I'm unable to add any new images to my listings, or even remove ones currently there.

  21. Chris Luckett
    Member
    Posted 1 year ago #

    For some reason this thread has been marked 'resolved'. It has NOT been resolved. Can someone please help?

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