Title: Firefox doesn’t show plugin correctly
Last modified: November 7, 2019

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# Firefox doesn’t show plugin correctly

 *  Resolved [inesm](https://wordpress.org/support/users/inesm/)
 * (@inesm)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/firefox-doesnt-show-plugin-correctly/)
 * Hi,
    I know the GDPR Cookie Consent plugin, because I’ve already used it several
   times. But, in this site everything is working- showing well in Chrome and Edge
   browsers, not in Firefox. The bar is transparent and positioned on the bottom
   of the page. If I add some CSS, I can have the bar with white background and 
   the Show-Again-Tab visible, but both in the same time, and one doesn’t disappear
   when the other one is showed. Could you suggest me how to solve this issue? Thank
   for your help 🙂 Ines
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffirefox-doesnt-show-plugin-correctly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/firefox-doesnt-show-plugin-correctly/#post-12110279)
 * Hi [@inesm](https://wordpress.org/support/users/inesm/),
 * Please update to the latest version(1.8.1) of the plugin and see if the issue
   persists. Also, make sure to clear the site cache before checking.
 *  Thread Starter [inesm](https://wordpress.org/support/users/inesm/)
 * (@inesm)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/firefox-doesnt-show-plugin-correctly/#post-12112174)
 * Thank you for the quick answer.
    I updated the plugin and cleared the cache, 
   but nothing changed: the plugin works well in Chrome, Edge and Opera while in
   Firefox the consent bar is invisible. Before updating to 1.8.1, in Firefox both
   the text bar (no white background) and the tab overlaied the site, in transparency.
   Any other suggestion? Thanks
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/firefox-doesnt-show-plugin-correctly/#post-12117519)
 * Hi [@inesm](https://wordpress.org/support/users/inesm/),
 * Please submit a [ticket here](https://www.webtoffee.com/support/) with your site
   details.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Firefox doesn’t show plugin correctly’ is closed to new replies.

 * ![](https://ps.w.org/cookie-law-info/assets/icon.svg?rev=3007243)
 * [CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice)](https://wordpress.org/plugins/cookie-law-info/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookie-law-info/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookie-law-info/)
 * [Active Topics](https://wordpress.org/support/plugin/cookie-law-info/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookie-law-info/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookie-law-info/reviews/)

## Tags

 * [Firefox](https://wordpress.org/support/topic-tag/firefox/)

 * 3 replies
 * 2 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/firefox-doesnt-show-plugin-correctly/#post-12117519)
 * Status: resolved