Support » Plugin: Caldera Forms - More Than Contact Forms » Filters to modify CSV attached to email both don’t work

  • Resolved thoughton

    (@thoughton)


    Hio there!

    My first experience with this plugin. Looks pretty slick so far!

    However I have a question please. I must be doing something stupid, because both of the filters on this page https://calderaforms.com/doc/caldera_forms_email_csv_data/
    do not appear to work.

    As a test all I’ve done is change the example Form ID from cf123456 to CF59818a5246df1 (this is my actual form ID). I’ve put the filters in my functions.php.

    I then fill in the form and click submit. The CSV attached to the email I receive does NOT have an extra column, nor is the ‘Price’ column renamed to ‘Total Price’.

    Any ideas? Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi Thoughton,

    Thank you for using Caldera Forms – we really appreciate it. I’m sorry you’re experiencing troubles.

    You should open a support ticket at calderaforms.com/support. Just a note: Caldera Forms is free and always will be for you and other users downloading products from WordPress.org. However, for technical support from our team for your specific configuration, we do ask that you upgrade to Caldera Forms Pro, which includes Priority Support with an 8 operating hour turnaround. You can browse Caldera Forms Pro plans here: https://calderaforms.com/pro/.

    I appreciate your patience. We’ll look out for your ticket in support, and get you up and running ASAP.

    thoughton

    (@thoughton)

    Thanks for the response, although it’s now 6 weeks later and that site is long finished.

    I will keep Caldera Pro in mind for the next job.

Viewing 2 replies - 1 through 2 (of 2 total)
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