• Resolved hustlerwolf

    (@hustlerwolf)


    Hey,

    Filters are working properly on desktop, but not able to click them on mobile devices.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Nithin John

    (@nithi22)

    Hi,

    Sorry for the delay in response. We couldn’t replicate this issue with our testing environments.

    This issue may occur due to conflict with other plugins or with your theme. So, please deactivate your plugins one by one and check this issue. Also, please switch to another theme and check this issue. You can use the Health Check & Troubleshooting plugin (https://wordpress.org/plugins/health-check/) to deactivate plugins and switch themes without affecting the site. After use, you can safely uninstall this plugin. If there are any plugin or theme issues, please let us know. If not, please go to Tools > Site Health > Info (tab), click the ‘Copy site info to clipboard button, and share the details with us.

    Regards
    Nithin John

    jothaes

    (@jothaes)

    Hi,

    just to let you know that whe do have the same issue when being on mobile (Chrome, latest version).
    The filter looks fully scrambled for like 20 seconds (all the wordings are there 3 times) and after about 20 seconds, the filter is showing normally as it should be.

    Cheers,
    J.

    • This reply was modified 2 months ago by jothaes.
    Plugin Contributor Nithin John

    (@nithi22)

    Hi jothaes

    Thanks for letting us know. Have you checked for any plugin or theme conflicts?

    Regards
    Nithin John

    Thread Starter hustlerwolf

    (@hustlerwolf)

    Hey Jothaes,

    I think there is no conflict with the theme or plugin, still if you want to have a look at the dashboard i can share that with you?

    It is showing like this on mobile: https://ibb.co/kHqbhg0

    Plugin Contributor Nithin John

    (@nithi22)

    Hi hustlerwolf,

    We are not allowed to provide pro support through the WordPress forums. Please create a support ticket using the form on https://wpjobopenings.com/support/ and share the details. We will try our best to help you resolve the issue as quickly as possible.

    Regards
    Nithin John

    Thread Starter hustlerwolf

    (@hustlerwolf)

    I have submitted the ticket on your support page, I hope the issue can be resolved easily! Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
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