Support » Plugin: WOOF by Category » filters disappear after selecting an option

filters disappear after selecting an option

  • Saskia Lund

    (@jyria)


    1 year, 2 months ago

    I deactivated woof category filters and woof filters are now working again as intended.

    using woof product filters v.2.2.5.3
    but this also happened with v.2.2.4.x
    I thought I needed a woof filter update, but in fact its woof category filter that isnt compatible with the main plugin it hooks into.

    Any advice? any update planned?

    Thanks
    Saskia

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author kaggdesign

    (@kaggdesign)

    1 year, 2 months ago

    What are the settings of the WOOF by Category plugin? How to reproduce the issue?

    Also, please check that issue can be reproduced with the free version of the WOOF plugin – 1.x.x.x (the latest one is 1.2.5.3 now). I do not have paid version of WOOF 2.x.x.x and cannot test the issue with it.

    • This reply was modified 1 year, 2 months ago by kaggdesign.
    Thread Starter Saskia Lund

    (@jyria)

    1 year, 2 months ago

    Hej Kaggdesign!

    Thanks for replying so fast!

    I set “Shop page”
    and assigned 1 filter (product categories) to that page.

    Then opened shop archive page and chose 1 of the options from the product categories. Then the filter disappears..

    • This reply was modified 1 year, 2 months ago by Saskia Lund.
    Thread Starter Saskia Lund

    (@jyria)

    1 year, 2 months ago

    sent you the latest pro plugin for dev purposes via email.

    Plugin Author kaggdesign

    (@kaggdesign)

    1 year, 2 months ago

    Thank you, I will try to reproduce the problem and make a fix in the next few days.

Viewing 4 replies - 1 through 4 (of 4 total)
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