Title: Filtering not oke Last modified: August 30, 2016 --- # Filtering not oke * Resolved [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 6 months ago](https://wordpress.org/support/topic/filtering-not-oke/) * Hi, * I have a problem with the filtering option, if i use a name in a productfield like “Doe, John” it doesn’t show the products related to that name. * I guess it has to do with the , sign because if i use “Doe John” it works. I have to use the , sign in the field because i want to sort on lastname. * For my next problem i will open a new ticket to keep things separated… * [https://wordpress.org/plugins/ultimate-product-catalogue/](https://wordpress.org/plugins/ultimate-product-catalogue/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/filtering-not-oke/page/2/?output_format=md) [→](https://wordpress.org/support/topic/filtering-not-oke/page/2/?output_format=md) * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 6 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746363) * Just found another bug in filtering, when i use a productfieldname for example“ technique” and fill 3 products with “brass” and another product with “welded brass” the filtering is messing up, if i filter on “brass” it will show me 4 products instead of 3, the ones with field “brass” and the one with field “welded brass”. If you look at them in the filter list they seem okay, “brass (3) “welded brass (1) * It’s a pity that there are so many bugs in this plugin, UPC has surely potential but it takes a lot of time to get it the way you want, or better, the way it should be….. * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 6 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746409) * Hi Phoenix, * We’ve released an update that should correct the custom field sorting when you’ve got a substring match for the attribute name. * For the text search, can you post a link? We didn’t have any issue with commas not matching when we tested. * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 6 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746472) * Hi, * for the link: [http://depook.nl/blog/de-kunstuitleen/](http://depook.nl/blog/de-kunstuitleen/) * Bugs still present after update from 3.5.29 to 3.5.31 * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 6 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746482) * Hi phoenix, * Give version 3.5.32 a try, and see if that works. * For the text filtering, is there a particular name that isn’t working? I tried“ Eerd, Hans” in the text box, and that seemed to work fine. * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746569) * Hi, * I’ve updated to version 3.5.34 and now the filtering isn’t working anymore, no matter which filter in the productfields i check, it won’t display the according product…. * [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746572) * Hi phoenix, * It seems that even without the filtering the products are not all displayed. There are 11 displayed, while we count 12 on the sidebar. * Would it be possible for you to send us an e-mail with screenshots of what is going on in the back-end? More specifically your products, catalogue, and categories. * Also, what are the options that you have selected for Tag Logic and Product Search in the Options > Basic tab? * Please e-mail us with this information at [contactetoilewd@gmail.com](https://wordpress.org/support/topic/filtering-not-oke/contactetoilewd@gmail.com?output_format=md) * Thank you very much, EWD * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746573) * Updated to V3.5.36 * I have done a new test, changed the KUNSTENAAR name: “Jos van Beek” to “Beek, Jos van” and guess what, it did not show the product anymore…. It did show the product when the name was “”Jos van Beek” * So it seems the filtering is messing up when the name contains a “,”. * The other filtering options like HUURPRIJS, TECHNIEK etc. are working fine. * The 12th product that did not show up was because i placed that one on hide for testing purposes…. * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746574) * Hi phoenix, * Great to hear that the sidebar filtering is working correctly. * For the text, the plugin string matches, so it’s working correctly when “Beek, Jos van” doesn’t match for “Jos van Beek”. It’s a general use plugin, so filtering characters out isn’t possible as other users might want that functionality. You can send us an email for a customization quote if you need something specific to your situation. * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746575) * Hi, * I think you don’t understand exactly what i mean, i do not want to filter characters out, i want to use the “,” in the name because i want to sort on Last name, at the moment the filtering is not working with the “,” inside the text. * So in short, i want the filter to work with a “,” character in the text. This is not the case right now…. * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746576) * In the “Options” tab under “Basic”, is “Product Search” set to “Name, Description and Custom Fields”? * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746581) * Yes, filtering problem artistname remains…. * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746587) * Hi Phoenix, * Can you explain further what you feel isn’t working? It seems to filter correctly, [as seen in this screenshot](http://etoilewebdesign.com/Screenshots/phoenix_screenshot.png). * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746588) * Yes i know, the SEARCH field is working oke, that’s not the problem * Try the following; * – empty search field – select a name from the FILTER list “Kunstenaar” * You will notice that UPC does not show a result, it gives the message “No products found” * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746589) * Oh, perfect, that makes a lot of sense with how arrays are turned into strings by default in javascript. * Thanks for the explanation, V3.5.41 should handle that little quirk in text custom fields 🙂 * Thread Starter [phoenix2000](https://wordpress.org/support/users/phoenix2000/) * (@phoenix2000) * [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/#post-6746593) * It’s working now! * Many thanks for the quick fix! 🙂 * _P.s. My list of Artists is very large, for now, the filtering with the checkbox is oke but when i have entered all the names it will not be a good solution for me, it will not look nice on the webpage due to the many names._ * It would be nice if we have the possibility in thumbnail view to chose between a dropdown also for the filter, especially with many fields in a filter it would look much better on the webpage….Just a little thought… 😉 Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/filtering-not-oke/page/2/?output_format=md) [→](https://wordpress.org/support/topic/filtering-not-oke/page/2/?output_format=md) The topic ‘Filtering not oke’ is closed to new replies. * ![](https://ps.w.org/ultimate-product-catalogue/assets/icon-128x128.png?rev=1805317) * [Ultimate Product Catalog](https://wordpress.org/plugins/ultimate-product-catalogue/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-product-catalogue/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-product-catalogue/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-product-catalogue/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-product-catalogue/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-product-catalogue/reviews/) ## Tags * [filtering](https://wordpress.org/support/topic-tag/filtering/) * 16 replies * 3 participants * Last reply from: [Rustaurius](https://wordpress.org/support/users/rustaurius/) * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/filtering-not-oke/page/2/#post-6746598) * Status: resolved