Support » Plugin: Photo Gallery by 10Web - Mobile-Friendly Image Gallery » Filtering by Tags Not Loading at All

  • Resolved mmaska

    (@mmaska)


    I’ve added around 100 videos to this gallery. Each video is tagged by a different country, with around 20 countries in total. When I try to filter by a specific tag, the gallery gets stuck in the transition and never loads. Is this because there are so many videos/tags? Or is there a specific thing causing the freezing? I want to fix this so filtering actually works.

    The page I need help with: [log in to see the link]

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  • Plugin Support kimabaghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please deactivate all of your plugins except Photo Gallery Plugin. If this solves the problem, reactivate each plugin one by one, until you spot the problematic plugin. If found, contact that plugin’s developers for help, or use a different plugin.
    Switch your theme (temporarily) to a default WP theme such as Twenty Fifteen to see if your theme is causing an issue. If so, contact the theme’s developers for help, or use a different theme.

    Thank you!

    Have a nice day!

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