Title: Filter tickets
Last modified: March 16, 2022

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# Filter tickets

 *  Resolved [Sherry22](https://wordpress.org/support/users/sherry22/)
 * (@sherry22)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/filter-tickets/)
 * I bought this product to work with my woo commerce website – [https://codecanyon.net/item/woocommerce-support-ticket-system/17930050](https://codecanyon.net/item/woocommerce-support-ticket-system/17930050)
   
   When products are purchased, customers can submit tickets for the product. Tickets
   come through in the form of emails which are readable with the option to reply
   in the backend of wordpress based on roles (admin). My problem is I only want
   vendors to see their tickets for their products not all tickets / all products.
   I did install a plugin that allows me to assign a vendor to a product in the 
   form of post author. Is there a way to filter the tickets so that users will 
   only see their tickets I think based on user id linked with products would make
   the most sense. I can add a roles plugin but I still need a way to automate assigning
   tickets as I don’t have the time to manually assign each ticket. Thank you.

Viewing 1 replies (of 1 total)

 *  Plugin Author [stepasyuk](https://wordpress.org/support/users/stepasyuk/)
 * (@stepasyuk)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/filter-tickets/#post-15464822)
 * Hello [@sherry22](https://wordpress.org/support/users/sherry22/)
 * Thank you for purchasing the plugin.
    I have to say that this support forum is
   for the Free version of the plugin only. Support requests for the PRO version
   should be written in the comments section of the page, where you purchased the
   plugin. Plase, write your support request in the appropriate page.

Viewing 1 replies (of 1 total)

The topic ‘Filter tickets’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [stepasyuk](https://wordpress.org/support/users/stepasyuk/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/filter-tickets/#post-15464822)
 * Status: resolved