Filter Stopped Working after last update

vandenberg25
(@vandenberg25)

9 years, 9 months ago

The filters have stopped working on my site. And the Clear Filter Button will not display even though its listed in the sidebar widget. Perhaps it only displays after a filter is applied.

I have tried several steps to resolve. I am working with WordPress 4.6.1; WooCommerce 2.6.6 and
YITH AJAX FILTER Plugin Version 3.0.11

1. Steps noted here: https://support.yithemes.com/hc/en-us/articles/223255767-Product-filter-does-not-show-filters-for-attributes-categories-tags-in-WooCommerce-2-6-x

with not improvement

2. Switched to Default Theme -filter didn’t display at all

Live Shopping page https://tulipcityalpacafashions.com/shop/

Please advise best course of action to determine conflict or source of error. Plugin not working.

Viewing 10 replies - 1 through 10 (of 10 total)

councilsoft
(@councilsoft)

9 years, 8 months ago

We have been using the Ajax Product Filter for sometime and now after Updates its stopped working on Div-Child with all standard Woo-commerce templates and classes.

http://www.davidleaser.com/the-art

Can you please check? I verified the class names also.

Plugin Author YITHEMES
(@yithemes)

9 years, 8 months ago

Hi,

which version of ajax product filter are you using ?
Let me know.
Thanks

Have a nice day

YITH

councilsoft
(@councilsoft)

9 years, 8 months ago

I updated to 3.0.12 and still its not working. Nothing is filtered. Shows same number of products.

Plugin Author YITHEMES
(@yithemes)

9 years, 8 months ago

Hi @councilsoft,

I tested your website and I think you have a problem with the WC_Query object in loop. Probably your theme change it and the YITH Ajax Product Filter plugin can’t show the correct product list.

Please, try this solution: https://goo.gl/tOi8Ew and let me know if works for you.
Have a nice day
YITH

councilsoft
(@councilsoft)

9 years, 8 months ago

I performed the steps you suggested and still it does not work.
Cache plugin was deactivate already but i went and deleted the cache plugin.
Recounted items. And even added this add_filter (‘yith_wcan_use_wp_the_query_object’, ‘__return_true’); to the functions file.

councilsoft
(@councilsoft)

9 years, 8 months ago

I am using the latest version of Divi Theme and YITH plugin.

Plugin Author YITHEMES
(@yithemes)

9 years, 8 months ago

Hi @councilsoft,

Please can you post your widget configuration ?
Let me know
Have a nice day

YITH

councilsoft
(@councilsoft)

9 years, 8 months ago

https://postimg.org/image/79ldr5ejb/

councilsoft
(@councilsoft)

9 years, 8 months ago

Any updates for me?
Plugin Author YITHEMES
(@yithemes)

9 years, 8 months ago
Hi,

I see that in previous post there are a strange single quote characters, look here:

You must use ASCII single quote characters, look here:

Please, try to delete the previous code and add it again:

add_filter ('yith_wcan_use_wp_the_query_object', '__return_true');

To make sure that the single quote are correct you can past the previuos code in an txt editor like sublime, notepad++, notepad or something like this.

Let me know
Have a nice day
YITH
- This reply was modified 9 years, 8 months ago by YITHEMES. Reason: correct wrong image url

Viewing 10 replies - 1 through 10 (of 10 total)

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