Title: Filter not filtering
Last modified: December 5, 2018

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# Filter not filtering

 *  Resolved [Dan Stramer](https://wordpress.org/support/users/danstramer/)
 * (@danstramer)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/)
 * Hello
    I added the filter to the page: [https://dermarollerclinics.com/shop/](https://dermarollerclinics.com/shop/)
   You can see it after all the products Clicking on a category shows the spinner
   but doesn’t filter the products. For example, there is only 1 product in the “
   Wrinkles” category, and filtering that category still displays all products. 
   Could you help? Thanks Dan
    -  This topic was modified 7 years, 5 months ago by [Dan Stramer](https://wordpress.org/support/users/danstramer/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffilter-not-filtering-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10952618)
 * Hello Dan,
 * How are you outputting the products?
    Free version of the plugin is not working
   with shortcodes. I see that filters see the products but cannot influence them.
 * Regards,
    Dima
 *  Thread Starter [Dan Stramer](https://wordpress.org/support/users/danstramer/)
 * (@danstramer)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10954340)
 * Hello Dima,
    Thanks for getting back, correct I am using a shortcode: `[products
   per_page="25" columns="5" orderby="menu_order"]`
 * Is there way I can evaluate the paid plugin to see if it’s working before purchasing?
 * Thanks
    Dan
 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10954349)
 * Dan,
 * You can use “try in admin” option to check the shortcode – [https://berocket.com/product/woocommerce-ajax-products-filter#try-admin](https://berocket.com/product/woocommerce-ajax-products-filter#try-admin)
 * You will get private demo where you can add/edit the shortcode and test it.
 * Regards,
    Dima
 *  Thread Starter [Dan Stramer](https://wordpress.org/support/users/danstramer/)
 * (@danstramer)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10954435)
 * Thanks,
    Is there a way to show the categories just as links and not checkboxes
   or radio button? And to add “All” to display all products?
 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10954591)
 * Dan,
 * You can use links. Checkboxes can be hidden with custom CSS.
 * “And to add “All” to display all products?” – you mean remove applied filters?
   There is a widget that shows applied filters with option to remove all filters.
 * Regards,
    Dima
 *  Thread Starter [Dan Stramer](https://wordpress.org/support/users/danstramer/)
 * (@danstramer)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10954616)
 * Thanks Dima,
    How is support done after purchasing the plugin?
 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10957045)
 * Dan,
 * We have support forum for people who purchase the plugin(s).
 * There you can create a ticket. Private or public.
 * Other way is email support.
 * Regards,
    Dima
 *  Thread Starter [Dan Stramer](https://wordpress.org/support/users/danstramer/)
 * (@danstramer)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10969665)
 * Hello Dima,
    I have purchased the plugin but it is still not filtering the products
   by category. [https://dermarollerclinics.com/shop](https://dermarollerclinics.com/shop)
 * Thanks for your help,
    Dan

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Filter not filtering’ is closed to new replies.

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 * 8 replies
 * 2 participants
 * Last reply from: [Dan Stramer](https://wordpress.org/support/users/danstramer/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/filter-not-filtering-3/#post-10969665)
 * Status: resolved