Support » Plugin: Product Filter by WooBeWoo » Filter multiple attribute problem with WooCommerce 6.3

  • Resolved robato

    (@robato)


    With the newest WooCommerce 6.3, when you try filtering multiple attributes it doesn’t shows any product, it says could not found any products.

    This has been working before without any issues. Any quick update coming soon?

    • This topic was modified 11 months ago by robato.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter robato

    (@robato)

    I dont know if its an bug after the database gets update after WC 6.3. If i delete the filter that i used to have and make a new one from scratch, then the filtering by multiple attributes working correctly.

    So if someone else have the same problem, test delete filtering and make a new one.

    • This reply was modified 11 months ago by robato.
    Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @robato,

    We tried to reproduce this issue on our testing servers and didn’t have any luck.

    – There is a possibility that the problem was an outdated cache.
    – Or you tested before product indexing was complete.

    Also make sure the page is error-free: https://woobewoo.com/documentation/help-us-to-solve-your-problem-faster/

    Thread Starter robato

    (@robato)

    @woobewoo Can you reply to my ticket that i have done few days ago. I want to show you a record of what i ment.

    • This reply was modified 11 months ago by robato.
    Thread Starter robato

    (@robato)

    Check this video that i have recorded, if i filter with attributes and go into the product and then go back to the page it shows no product but the url havent been changed. But If i dont choose to filter with attributes and just use the others for an example, category and such and then after go to product and go back the products is showed as filtered. So something with the attributes is wrong and not working correctly with 6.3.

    I also noticed if you disable ajax search, filtering by attributes doesnt work at all only the others working.

    • This reply was modified 11 months ago by robato.
    • This reply was modified 11 months ago by robato.
    • This reply was modified 11 months ago by robato.
    Plugin Author Nick McReynolds

    (@woobewoo)

    Hi,

    Our specialist replied to the ticket.

Viewing 5 replies - 1 through 5 (of 5 total)
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