Support » Plugin: WOOF - Products Filter for WooCommerce » Filter issues on specified product categories

  • Resolved vm_design


    I’m using this filter on several product category pages (using the [woof_products] shortcode and WOOF sidebar). It works great and I’ve used the shortcode taxonomies=product_cat:9 condition to display products from ONLY one category.

    However, I noticed:

    1) The filter count next to each filter option is counting for the whole store and not subtracting to products only in the specified category I have displayed. Only AFTER I have made a selection do the filter options recount. Is there something I’m missing for this? Or is this available in the premium option?

    2) The filter doesn’t automatically remove filter terms that are no longer applicable to the products within the specified category.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello

    1) Check options –

    2) In the paid version, the filter will hide taxonomies where the counter is zero

    Thanks so much for the response!

    For 1) These settings match yours on my site. Any other ideas why it’s not adjusting/dynamically recounting?

    Update: I have bought your pro version. But am still having the same issue. It appears that the dynamic recount doesn’t work when the page is initially loaded, but only after a selection has been made in the filter widget. I’m not sure if it has to do with how it is initially loaded? Looking forward to your response!


    I answered you by email

    How was this resolved? I am having the same issues. Those settings are already set on my site but the products that are supposed to only show in the shop and not search results are still affecting the filter. Thus it seems the filter isn’t working.


Viewing 5 replies - 1 through 5 (of 5 total)
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