Title: Filter doesn`t work anymore Last modified: September 23, 2017 --- # Filter doesn`t work anymore * Resolved [f242](https://wordpress.org/support/users/f242/) * (@f242) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/) * Hello, * since the last update the sidebar filters doesn`t work anymore. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffilter-doesnt-work-anymore%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9528670) * Hi f242, * Could you give us an example of how the sidebar filters aren’t working for you? * I checked out the link you sent, clicked a few filters in the left sidebar and they showed filtered results on right side. * [adsacomms](https://wordpress.org/support/users/adsalibrary/) * (@adsalibrary) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9533067) * This sounds similar to a problem I am having since the last update. When I click on one of the categories on the left hand side I just get a message saying ‘Updating Results’ and then nothing happens. The same happens if I click the arrow to go to the next page of products, nothing displays and just the same message. * Our site is currently in a staging environment and due to go live this week. Can I have some help with this please asap?! Thank you. * [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9535655) * Hi adsalibrary, * Would it be possible to send us a link to your catalogue page? * If you don’t want to publish the link here, you can email it to us at contact@etoilewebdesign. com (just make sure to reference this thread when you do). * [mikeyascanio](https://wordpress.org/support/users/mikeyascanio/) * (@mikeyascanio) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9543271) * I’m having the same issue, when you click on the category or sub-category, it stays on updating results. * [https://noverek.com.mx/suplementos/](https://noverek.com.mx/suplementos/) * Is there any fix for this?? My clients are getting affected. * [adsacomms](https://wordpress.org/support/users/adsalibrary/) * (@adsalibrary) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9543795) * Hi, I deactivated the plugin and then activated it again and it seemed to fix the problem. The plugin developers have been very helpful with their advice; hopefully your site will be back to normal soon. * [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9549205) * Hi [@f242](https://wordpress.org/support/users/f242/) and [@mikeyascanio](https://wordpress.org/support/users/mikeyascanio/), * The issue may be an incomplete download on the last update. Could you please try reinstalling the plugin? To do this: * 1) Deactivate Ultimate Product Catalog 2) Delete the plugin 3) Reinstall it ( either by downloading it from [https://wordpress.org/plugins/ultimate-product-catalogue/](https://wordpress.org/plugins/ultimate-product-catalogue/) or through the “Plugins”->”Add New” option in the left side WordPress menu. * You won’t lose your products, as the product data is stored within your database. * [mikeyascanio](https://wordpress.org/support/users/mikeyascanio/) * (@mikeyascanio) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9550417) * Worked for me, thanks! * [rbelliveau](https://wordpress.org/support/users/rbelliveau/) * (@rbelliveau) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9585577) * Hi there, * I’m having the same problem and tried the above steps and it’s still not working. * Thanks! * [adsacomms](https://wordpress.org/support/users/adsalibrary/) * (@adsalibrary) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9589654) * I am having this problem again after the latest update. I have followed all of the above steps and it is still not working. * Our site is: [http://adsa.org.nz/about-us/library/](http://adsa.org.nz/about-us/library/) * UPDATE: I have managed to get the page to display correctly. Refreshing the page wasn’t enough. Instead I logged out and cleared my browser cache and then reloaded the web page; this seemed to fix the problem. - This reply was modified 8 years, 7 months ago by [adsacomms](https://wordpress.org/support/users/adsalibrary/). * [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9591690) * Hi [@adsalibrary](https://wordpress.org/support/users/adsalibrary/) , * Thanks for posting the solution you used (it should be a great help to other users 🙂 ) Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Filter doesn`t work anymore’ is closed to new replies. * ![](https://ps.w.org/ultimate-product-catalogue/assets/icon-128x128.png?rev=1805317) * [Ultimate Product Catalog](https://wordpress.org/plugins/ultimate-product-catalogue/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-product-catalogue/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-product-catalogue/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-product-catalogue/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-product-catalogue/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-product-catalogue/reviews/) * 10 replies * 5 participants * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/filter-doesnt-work-anymore/#post-9591690) * Status: resolved