Title: filter content
Last modified: March 15, 2022

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# filter content

 *  [Sherry22](https://wordpress.org/support/users/sherry22/)
 * (@sherry22)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/filter-content-3/)
 * I purchased this plugin which basically allows users to create ticket linked 
   to woo commerce products [https://codecanyon.net/item/woocommerce-support-ticket-system/17930050](https://codecanyon.net/item/woocommerce-support-ticket-system/17930050).
   My problem is that in the dashboard all shop managers can see all tickets and
   not their own as it doesn’t automatically assign based on post author. I can 
   see the post author id in the ticket url but I have no way of only showing each
   other their tickets.
    I feel like tickets work like posts in the dashboard so
   I’m not sure why I can’t assign to authors of products when tickets are submitted.
   Will your plugin allow me to filter content (only show each user specific content)
   to users in the backend of wordpress?
    -  This topic was modified 4 years, 2 months ago by [Sherry22](https://wordpress.org/support/users/sherry22/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/)
 * (@shinephp)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/filter-content-3/#post-15461126)
 * Free version will not help.
 * Pro version allows to show only own posts/products other custom post types to
   its author. But it will not help as ticket does not have this attribute set correctly(
   in case if ticket is a custom post type at all).
 *  Thread Starter [Sherry22](https://wordpress.org/support/users/sherry22/)
 * (@sherry22)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/filter-content-3/#post-15463015)
 * When I look at ticket paths they are domain/wp-admin/post.php?post=3363&action
   =edit.
    Is there a way to filter items so any post linked (and by this, I mean
   is set to product/post author) to user-id8 is only viewable and editable (to 
   reply) to user-id8? in backend of wordpress? If no, can I add an attribute to
   the ticket system and link it someone with product/post authors?
 *  Thread Starter [Sherry22](https://wordpress.org/support/users/sherry22/)
 * (@sherry22)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/filter-content-3/#post-15466671)
 * Can I add an attribute per user and then trigger tickets to be assigned? or can
   you provide a quote on how much this would cost? I need the system automated.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘filter content’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Sherry22](https://wordpress.org/support/users/sherry22/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/filter-content-3/#post-15466671)
 * Status: not resolved