Title: Filter bug
Last modified: March 28, 2020

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# Filter bug

 *  Resolved [Tim Priebe](https://wordpress.org/support/users/timjpriebe/)
 * (@timjpriebe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/)
 * The filter seems to have a bug. A client of mine has this product in their store:
 * [https://fillmoredesign.com/shop/f3187-new-plan/](https://fillmoredesign.com/shop/f3187-new-plan/)
 * Under Additional Information, you can see the Total Square Footage is 2411. Unfortunately,
   it doesn’t show up in the filtered products here:
 * [https://fillmoredesign.com/shop/?filters=total-square-footage%5B2410_2415%5D](https://fillmoredesign.com/shop/?filters=total-square-footage%5B2410_2415%5D)
 * However, if I change the Total Square Footage to 2410, it does show up. I’m told
   there are several products that currently are not showing up in the filtered 
   view.
 * Please help!
 * Also, how can I tell if our previous developer purchased the premium/pro version
   of your plugin or not?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffilter-bug-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596129)
 * While checking the page [https://fillmoredesign.com/shop/?filters=total-square-footage%5B2411_2415%5D](https://fillmoredesign.com/shop/?filters=total-square-footage%5B2411_2415%5D)
   product f3187-new-plan was shown. In few moments more products appeared. I suppose
   you are working on the site.
 * Regards,
    Dima
 *  Thread Starter [Tim Priebe](https://wordpress.org/support/users/timjpriebe/)
 * (@timjpriebe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596155)
 * Nope, I stopped as soon as I posted here. Looks like you’ve uncovered another
   bug, or another symptom of the same bug.
 * I just clicked on the link you sent in your message, and hundreds of products
   showed up that are outside of the 2411-2415 range. Click on a few of the products
   and check out their Total Square Footage.
 * I can also see that the filter slider in that link is showing that it’s at the
   very bottom of the range, when in fact it’s not at the bottom of the range. Moving
   the slider a bit will show that.
 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596160)
 * You are using paid version of the plugin. There is another forum for this version.
   Please open filter edit page and turn on option ‘Use as numeric’.
 * Regards,
    Dima
 *  Thread Starter [Tim Priebe](https://wordpress.org/support/users/timjpriebe/)
 * (@timjpriebe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596167)
 * Awesome, that seems to have worked. Thank you!
 * How do I get my login info for the paid version forum?
 *  Plugin Author [Dmytro Holovnia](https://wordpress.org/support/users/dholovnia/)
 * (@dholovnia)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596170)
 * During purchase you was registered to the berocket.com and email was sent to 
   you with access info. If you didn’t receive it please contact us [https://berocket.com/contact](https://berocket.com/contact)
 *  Thread Starter [Tim Priebe](https://wordpress.org/support/users/timjpriebe/)
 * (@timjpriebe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596175)
 * Found it. Apparently one of my team bought it 3 years ago. Thanks for the quick,
   super helpful support!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Filter bug’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-ajax-filters/assets/icon-256x256.gif?rev=2770304)
 * [Advanced AJAX Product Filters](https://wordpress.org/plugins/woocommerce-ajax-filters/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-ajax-filters/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-ajax-filters/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-ajax-filters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-ajax-filters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-ajax-filters/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Tim Priebe](https://wordpress.org/support/users/timjpriebe/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/filter-bug-4/#post-12596175)
 * Status: resolved