Support » Plugin: Order Delivery Date for WooCommerce » Filter and updating orders

  • Resolved chefpanda123

    (@chefpanda123)


    Hi,

    Is it possible to filter all orders by a given delivery date? Example: show only orders to be delivered on 16/12/2018.

    Moreover, when a customer orders for one day and then requests to change the delivery date, when I update the delivery date on the back-office, the delivery date does not change on the orders menu. Is this expected?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • dhara61

    (@dhara61)

    Hi @chefpanda123,

    Regarding filtering orders based on a particular date: Currently, this is not possible from our plugin.

    However, in our pro verison, you can view the deliveries based on dates, weeks and months in the admin delivery calendar submenu which we provide.

    Regarding changing of delivery date by admin: We have not provided this option in our lite verison of the plugin. However, this is also possible with the help of our pro verison.

    For any queries related to our pro version of the plugin please create a ticket on our supporting system.

    Link:https://tychesoftwares.freshdesk.com/support/tickets/new

    Regards,
    Dhara Shah

    chefpanda123

    (@chefpanda123)

    Hi Dhara,

    Regarding the second question: with the light version I can change the delivery date! But it is not updated on the UI here /wp-admin/edit.php?post_status=wc-processing

    Do you understand my question?

    Bets regards,

    Ricardo

    dhara61

    (@dhara61)

    Hi Ricardo,

    Yes, I understood your question. And I know that you can change the delivery date in the Custom fields under Edit order page of WooCommerce plugin.

    But, to display it on other places we are using a Custom meta ‘_orddd_lite_timestamp’ which is not visible. It stores the selected date in Unix timestamp format. Due to which the change is not reflected on the orders menu.

    In the pro verison, we have added a meta box which allows editing the delivery date because of which it is affected everywhere.

    Regards,
    Dhara Shah

    Ok, got it.

    Will it be possible to filter by a delivery date in a near future, on the pro version? I mean, check all orders that must be delivered on 25/12/2018

    Hi Ricardo,

    It would be great if you can create a ticket on our ticketing system for any queries related to our pro version. There we will be able to guide you in a better way by sharing some documentation links as well as screenshots which will make things easy for you to understand.

    The reason why we are asking you to create a ticket: WordPress policy does not allow us to promote/advertise our pro verison on this forum. I hope you understand.

    Looking forward to your ticket.

    Regards,
    Dhara Shah

Viewing 5 replies - 1 through 5 (of 5 total)
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